Hussein Mohsen, Erjavec Karmen, Velikonja Nevenka Kregar
Artros Ljubljana, University of Novo Mesto, 1000 Ljubljana, Slovenia.
Faculty of Health Sciences, University of Novo Mesto, 8000 Novo Mesto, Slovenia.
Healthcare (Basel). 2023 Apr 29;11(9):1280. doi: 10.3390/healthcare11091280.
Inter-organizational collaboration among healthcare institutions is widely recognized to improve healthcare services. Because there is a research gap in examining the management barriers to inter-organizational collaboration in countries with less efficient healthcare systems and the reasons for non-implementation of innovations, the aim of this study was to identify key management barriers to inter-organizational collaboration in the preoperative treatment of patients with hip or knee osteoarthritis in Slovenia using a mixed-methods approach with key stakeholders. A cross-sectional study was conducted using multiple methods. An online survey (n = 135) and a multilevel qualitative approach were used, interviewing patients (n = 21), healthcare professionals, and other stakeholders (n = 42). The overall assessment of barriers affecting the integrated approach at the macro, meso, and micro levels revealed that macro-level factors were statistically significantly perceived as the major barriers, while micro-level factors were the minor barriers. There was no significant difference between public and private sector respondents in the barriers at the three levels. However, there were significant differences in the perceptions of different professional groups at the micro and meso levels, but not at the macro level. The analysis of the in-depth interviews confirmed the importance of macro-level barriers. A culture of noncooperation combined with "managerial indecision" prevails in the Slovenian healthcare system due to weak management support for inter-organizational collaboration, with managers and other key stakeholders failing to make urgent decisions due to a lack of autonomy. Interviewees commonly noted that one of the major barriers to inter-organizational collaboration was a lack of resources and staff, particularly of primary care physicians and nurses. In the preoperative treatment of patients with hip or knee osteoarthritis, the culture of non-collaboration and executive indecision are the major macro-level barriers to inter-organizational collaboration in Slovenia.
医疗机构之间的组织间合作被广泛认为有助于改善医疗服务。由于在医疗体系效率较低的国家,研究组织间合作的管理障碍以及创新未实施的原因方面存在研究空白,本研究的目的是采用混合方法,与关键利益相关者合作,确定斯洛文尼亚髋或膝骨关节炎患者术前治疗中组织间合作的关键管理障碍。采用多种方法进行了一项横断面研究。使用了在线调查(n = 135)和多层次定性方法,对患者(n = 21)、医疗专业人员及其他利益相关者(n = 42)进行了访谈。对影响宏观、中观和微观层面综合方法的障碍进行的总体评估显示,宏观层面因素在统计上被显著视为主要障碍,而微观层面因素则是次要障碍。公共部门和私营部门受访者在这三个层面的障碍方面没有显著差异。然而,不同专业群体在微观和中观层面的认知存在显著差异,但在宏观层面没有。深入访谈的分析证实了宏观层面障碍的重要性。由于对组织间合作缺乏管理支持,斯洛文尼亚医疗体系中普遍存在不合作文化与“管理犹豫不决”的现象,管理人员和其他关键利益相关者因缺乏自主权而未能做出紧急决策。受访者普遍指出,组织间合作的主要障碍之一是缺乏资源和人员,尤其是初级保健医生和护士。在髋或膝骨关节炎患者的术前治疗中,不合作文化和行政犹豫不决是斯洛文尼亚组织间合作的主要宏观层面障碍。