Vitale Elsa, Mea Rocco, Chang Yun-Chen
Centre of Mental Health Modugno, Local Health Authority Bari, Bari, Italy.
Cardiovascular Department, San Carlo Hospital, Potenza, Italy.
Patient Prefer Adherence. 2023 May 9;17:1237-1245. doi: 10.2147/PPA.S409961. eCollection 2023.
The nursing essential mission was to satisfy patients' and caregivers' essential health-relating demand, thanks to communicational, interventional, assistance and helping skills through an appropriate approach which best satisfied both patients and their caregivers. To assess any differences in nursing-home care quality perceived levels both by patients and caregivers.
A cohort observational study was conducted from November 2022 to January 2023 using an online anonymous questionnaire for both patients and caregivers who received nursing-home care service.
A total of 677 patients (43.4%) and caregivers (56.6%) were enrolled. Most interviewees benefited from the nursing-home care service less than 12 months (p = 0.014). Quality perceptions did not significantly vary from patients and caregivers (p > 0.05) for all the items proposed, with the exception of the nursing listening skills which was better assessed by caregivers than patients (p = 0.034).
Patients and caregivers perceived an average quality of nursing-home care, giving particular importance to some nursing skills, such as listening skills. The general quality of nursing care was however satisfying. Findings suggested more incisive action from health-care nurses to improve quality of nursing-home care and both patient and caregiver satisfaction.
护理的基本使命是通过采用最能满足患者及其护理人员需求的适当方法，运用沟通、干预、协助和帮助技能，满足患者及护理人员与健康相关的基本需求。评估患者和护理人员对养老院护理质量感知水平的差异。
2022年11月至2023年1月进行了一项队列观察研究，使用在线匿名问卷对接受养老院护理服务的患者和护理人员进行调查。
共纳入677名患者（43.4%）和护理人员（56.6%）。大多数受访者接受养老院护理服务不到12个月（p = 0.014）。除护理倾听技能外，护理人员对所有项目的质量感知与患者相比无显著差异（p > 0.05），护理人员对护理倾听技能的评价优于患者（p = 0.034）。
患者和护理人员对养老院护理质量的评价一般，特别重视某些护理技能，如倾听技能。然而，护理的总体质量令人满意。研究结果表明，医护人员应采取更有力的行动来提高养老院护理质量以及患者和护理人员的满意度。
