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评估选定的心理社会风险因素:在 COVID-19 大流行期间作为工作场所人体工程学的一部分,医护人员的压力、职业倦怠和欺凌问题——一项前瞻性试点研究。

Assessment of selected psychosocial risk factors: stress, job burnout, and bullying in the case of medical staff as part of workplace ergonomics during the COVID-19 pandemic-A prospective pilot study.

机构信息

Division of Public Health, Department of Population Health, Faculty of Health Sciences, Wroclaw Medical University, Wrocław, Poland.

Laboratory of Innovative Medical Education, Center for Medical Simulation, Wroclaw Medical University, Wrocław, Poland.

出版信息

Front Public Health. 2023 May 4;11:1169604. doi: 10.3389/fpubh.2023.1169604. eCollection 2023.

Abstract

BACKGROUND

The purpose of the pilot study conducted by the authors was to assess occupational risk in selected areas of psychosocial risk factors among health professions in a pilot study. Medical staff working in the healthcare sector experience stress, job burnout and bullying on a daily basis. Monitoring occupational risks in the above areas provides an opportunity to take appropriate preventive measures.

METHODS

The prospective online survey included 143 health care workers from various professional groups. Eighteen participants did not complete the survey, and the results of 125 participants were eventually included in the analysis. The study used health and safety questionnaires in the healthcare sector, which are not widely used as screening tools in Poland.

RESULTS

The following statistical methods were performed in the study: the Mann-Whitney test, Kruskal-Wallis test, Dunn's test. In addition, multivariate analysis was performed. The results obtained in the study indicate that the questionnaires used in the study can be widely used by employers or occupational medicine as screening tools.

CONCLUSIONS

Our findings show that level of education attainment in healthcare is correlated with higher chance of experiencing stress and burnout. Among the surveyed professions, nurses reported a higher amount of stress and burnout. Paramedics reported the highest chance of being bullied at work. This can be explained by their nature of work which requires directly interacting with patients and their families. In addition, it should be noted that the tools used can be successfully applied in workplaces as elements of workplace ergonomics assessment in the context of cognitive ergonomics.

摘要

背景

作者进行的这项初步研究旨在评估医疗保健专业人员在心理社会风险因素领域的职业风险。医护人员每天都会面临压力、职业倦怠和欺凌问题。监测这些领域的职业风险为采取适当的预防措施提供了机会。

方法

这项前瞻性在线调查共纳入了来自不同专业群体的 143 名医护人员。有 18 名参与者未完成调查,最终有 125 名参与者的结果被纳入分析。该研究使用了医疗保健行业中尚未广泛用作波兰筛查工具的健康和安全问卷。

结果

本研究采用了以下统计方法:Mann-Whitney 检验、Kruskal-Wallis 检验、Dunn 检验。此外,还进行了多变量分析。研究结果表明,研究中使用的问卷可由雇主或职业医学广泛用作筛查工具。

结论

我们的研究结果表明,医护人员的教育程度与更高的压力和倦怠感有关。在所调查的职业中,护士报告的压力和倦怠感更高。护理人员报告在工作中遭受欺凌的可能性最高。这可以解释为他们的工作性质需要直接与患者及其家属互动。此外,应注意到,所使用的工具可以作为认知工效学背景下工作场所人体工程学评估的要素,成功地应用于工作场所。

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Workplace violence in nursing: A concept analysis.护理工作场所暴力:一项概念分析。
J Occup Health. 2021 Jan;63(1):e12226. doi: 10.1002/1348-9585.12226.

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