Wong Eugene Yin-Cheung, Hui Ray Tak-Yin, Kong Hao
Department of Supply Chain and Information Management, School of Decision Sciences, The Hang Seng University of Hong Kong, Hong Kong, China.
NUCB Business School, Nagaya University of Commerce and Business, Nagoya, Japan.
Virtual Real. 2023 Apr 24:1-17. doi: 10.1007/s10055-023-00793-0.
The development of virtual reality (VR) in enhancing the effectiveness of the learning process, with its interactive, immersive, and intuitive pedagogical environment, has become a necessity for corporations with increasingly complex operations. However, VR users' perceptions, openness and learning effectiveness are seldom comprehensively evaluated, particularly in learning complex industrial operations. In this study, grounded in the technology acceptance model, a moderated mediation model of perceived usefulness, ease of use, openness to experience, and engagement in VR-based learning was developed. The model was empirically validated using responses collected from 321 users who were trained on aircraft and cargo terminal operations powered by a novel VR-based learning platform. A survey to measure openness to experience and a pre-training performance test were carried out, followed by a post-training survey of learners' intrinsic factors, including the influence of perceived usefulness, openness to experience, and attitude towards learning. The study revealed that learners with an open attitude towards experiencing new technology tend to perceive VR technology as a useful platform for training. In addition, the learners with more positive views of VR technology-supported training were more engaged in learning.
虚拟现实（VR）凭借其交互式、沉浸式和直观的教学环境，在提高学习过程的有效性方面的发展，已成为运营日益复杂的企业的一项必要条件。然而，VR用户的认知、开放性和学习效果很少得到全面评估，尤其是在学习复杂的工业操作方面。在本研究中，基于技术接受模型，开发了一个关于感知有用性、易用性、体验开放性和基于VR学习的参与度的有调节的中介模型。该模型通过从321名使用基于新型VR学习平台进行飞机和货运站操作培训的用户收集的回复进行了实证验证。进行了一项测量体验开放性的调查和一项培训前性能测试，随后对学习者的内在因素进行了培训后调查，包括感知有用性、体验开放性和学习态度的影响。研究表明，对体验新技术持开放态度的学习者倾向于将VR技术视为一个有用的培训平台。此外，对VR技术支持的培训看法更积极的学习者在学习中更投入。
