Nogueira Júlia Carneiro de Almeida, Gomes Alex Sandro, Filho Amadeu Sá de Campos, Moreira Fernando
Centro de Informática - CIn - UFPE, Brazil.
REMIT, IJP, Universidade Portucalense & IEETA, Universidade de Aveiro, Portugal.
Heliyon. 2023 Jun 8;9(6):e17043. doi: 10.1016/j.heliyon.2023.e17043. eCollection 2023 Jun.
As a consequence of technological advances, the number of devices has increased, with the emergence of different smartphones, tablets, and smartwatches present in both personal and professional activities. As a result, mobile applications have been developed, and with them comes the need for techniques and methods that provide support for conducting evaluation and prototyping since the current approaches are limited and cannot support the complexity and the need for understanding the context. The overall goal of the study is to evaluate the applicability of adopting a situated and embodied approach to mobile application usability testing. The aspects of postmodern and phenomenological approaches were taken into consideration. The study was conducted using the technique of digital ethnography, in particular the re-enactment technique, combined with qualitative research techniques to capture the evidence that the situated and embodied approach allows for capturing the perceptions and experience of the participants about the use of the application under evaluation. As motivation, there is the theoretical and methodological evolution and contribution and the proof that the postmodern and situated approach allows us to evaluate the usability of mobile applications in a complete way, considering the context and the user experience. The results show aspects of experience, reflections, perceptions, contingencies, practices, and meanings that go beyond the complexity of interactions and context with the use of the application, reinforcing the effectiveness of the use of the situated prototyping approach.
由于技术进步，设备数量有所增加，不同的智能手机、平板电脑和智能手表出现在个人和专业活动中。因此，移动应用程序得到了开发，随之而来的是需要各种技术和方法来支持进行评估和原型设计，因为目前的方法存在局限性，无法支持其复杂性以及理解上下文的需求。该研究的总体目标是评估采用情境化和具身化方法进行移动应用程序可用性测试的适用性。研究考虑了后现代和现象学方法的各个方面。该研究采用了数字民族志技术，特别是重演技术，并结合定性研究技术，以获取证据，证明情境化和具身化方法能够捕捉参与者对所评估应用程序使用情况的感知和体验。作为动机，存在理论和方法的演变与贡献，以及后现代和情境化方法能够让我们在考虑上下文和用户体验的情况下全面评估移动应用程序可用性的证明。结果显示了体验、反思、感知、意外情况、实践和意义等方面，这些超越了应用程序使用过程中交互和上下文的复杂性，增强了情境化原型设计方法使用的有效性。
