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当骚扰弥漫时,谁会站出来说话?工作环境骚扰和声音行为的个体内研究。

Who speaks up when harassment is in the air? A within-person investigation of ambient harassment and voice behavior at work.

机构信息

Mitchell E. Daniels, Jr. School of Business, Purdue University.

Department of Work and Organizations, Carlson School of Management, University of Minnesota, Twin Cities.

出版信息

J Appl Psychol. 2024 Jan;109(1):39-60. doi: 10.1037/apl0001131. Epub 2023 Aug 3.

Abstract

It is clear that sexual harassment has a profound impact on the victims who are targets of these egregious behaviors. Comparably less is known, however, about how other members of the organization react affectively and behaviorally when these acts transpire, and who has stronger reactions to such events. In the current research, we draw from the sexual harassment and vicarious mistreatment literatures to develop a theoretical model that considers how bystanders react behaviorally to ambient harassment-the experience of overhearing sexist and disparaging gender-related comments without necessarily being the direct target of such remarks-by enacting various types of voice behaviors at work via feelings of fear and anger. We also explore whether certain work conditions-namely an organization's tolerance for sexual harassment-attenuate such reactions, and how gender of the witness to ambient harassment may shape the effects. Across an experimental investigation (Study 1) and an experience sampling study (Study 2), we find that exposure to ambient harassment is positively related to feelings of fear and anger. In Study 2, we further unpack the differential behavioral consequences associated with ambient harassment, finding that while anger is positively related to voice after witnessing ambient harassment, fear negatively contributed to voice behaviors at work. Interestingly, these effects were further exacerbated for employees who worked in an organization tolerant of sexual harassment and for men (vs. women). Combined, our results shed light on how, and when, employees can feel empowered to enact voice behaviors after experiencing ambient harassment. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

摘要

很明显,性骚扰对受害者造成了深远的影响,他们是这些恶劣行为的目标。然而,人们对组织中的其他成员在这些行为发生时在情感和行为上的反应,以及谁对这些事件有更强的反应,了解得相对较少。在当前的研究中,我们借鉴了性骚扰和替代性虐待文献,提出了一个理论模型,该模型考虑了旁观者如何通过对周围骚扰的行为反应来表现出各种类型的工作中的声音行为——即听到性别歧视和贬低性别相关的评论,而不必成为这些言论的直接目标——通过恐惧和愤怒的感觉。我们还探讨了某些工作条件——即组织对性骚扰的容忍度——是否会减弱这种反应,以及周围性骚扰的目击者的性别如何影响这种反应。通过一项实验研究(研究 1)和一项体验抽样研究(研究 2),我们发现,暴露于周围的骚扰与恐惧和愤怒的感觉呈正相关。在研究 2 中,我们进一步剖析了与周围骚扰相关的不同行为后果,发现愤怒与在目睹周围骚扰后发出声音呈正相关,而恐惧则对工作中的声音行为产生负面影响。有趣的是,这些影响在工作于容忍性骚扰的组织中的员工和男性(而非女性)中更为明显。综上所述,我们的研究结果揭示了员工在经历周围骚扰后如何以及何时能够有力量采取声音行为。

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