College of Pharmacy, University of Baghdad, Baghdad, Iraq.
College of Pharmacy and Pharmaceutical Sciences, Institute of Public Health, Florida A&M University, Tallahassee, FL, USA.
Int J Pharm Pract. 2022 May 26;30(2):160-168. doi: 10.1093/ijpp/riac011.
The study objectives were to (1) describe the characteristics of the pharmacy professionals and (2) explore the association between job satisfaction and factors, such as work control, work stress, workload and organization and professional commitments.
This study was a cross-sectional design. The survey items were mainly adapted from the US National Pharmacist Workforce Survey. An electronic (Qualtrics) questionnaire was posted on pharmacist social media in several Arab countries. The survey link was posted from 22 March 2021 to 1 May 2021. The multiple linear regression measured the association between 12 independent variables and pharmacist job satisfaction.
A total of 2137 usable surveys were received from pharmacists (54.7% female) working in 18 Arabic countries. The job satisfaction rate varied among countries in the Arab world. The fields with the highest satisfaction average included pharmaceutical marketing, academia and the pharmaceutical industry. At the same time, pharmacists working in community pharmacy and Ministry of Health/administrative positions had the lowest satisfaction rates. Overall, pharmacist satisfaction was average (3.1 out of 5). The pharmacists had the lowest satisfaction averages with income and job expectations. The pharmacists with bachelor's degrees had significantly lower satisfaction than pharmacists with postgraduate degrees. Male pharmacists had significantly higher job satisfaction compared with female pharmacists. Workload and the feelings of organization and professional commitments had significant positive associations with job satisfaction.
The pharmacy profession in Arabic countries faced several challenges that negatively impacted job satisfaction. Improving work environment, professional management, income and organization loyalty is necessary to enhance pharmacist job satisfaction.
本研究旨在（1）描述药剂师专业人员的特征，（2）探讨工作满意度与工作控制、工作压力、工作量以及组织和专业承诺等因素之间的关系。
本研究采用横断面设计。调查项目主要改编自美国国家药剂师劳动力调查。一个电子（Qualtrics）问卷被张贴在几个阿拉伯国家的药剂师社交媒体上。调查链接于 2021 年 3 月 22 日至 2021 年 5 月 1 日发布。多元线性回归分析了 12 个自变量与药剂师工作满意度之间的关系。
共收到来自 18 个阿拉伯国家的 2137 份药剂师（54.7%为女性）的有效调查。阿拉伯世界各国的工作满意度率存在差异。满意度平均水平最高的领域包括制药营销、学术界和制药业。与此同时，在社区药房和卫生部/行政岗位工作的药剂师满意度最低。总体而言，药剂师的满意度平均为（5 分制中的）3.1 分。药剂师对收入和工作期望的满意度最低。拥有学士学位的药剂师的满意度明显低于拥有研究生学位的药剂师。男性药剂师的工作满意度明显高于女性药剂师。工作量以及对组织和专业承诺的感受与工作满意度呈显著正相关。
阿拉伯国家的药学专业面临着一些挑战，这些挑战对工作满意度产生了负面影响。改善工作环境、专业管理、收入和组织忠诚度对于提高药剂师的工作满意度是必要的。
