Centre for Medical Insurance, Hospital Management and Health Policy Research, School of Management, Jiangsu University, Zhenjiang, Jiangsu province, China.
School of Management, Jiangsu University, Zhenjiang, Jiangsu province, China.
PLoS One. 2023 Aug 10;18(8):e0289888. doi: 10.1371/journal.pone.0289888. eCollection 2023.
The working conditions created by the Covid-19 pandemic have been proven to amplify frontline nurses' desire to leave their profession in recent years; thus, exploring new causing variables is vital. This cross-sectional study examined role demands' direct and indirect effects on turnover intention through compassion fatigue and tested the various dimensions of spiritual leadership as moderators on the relationship between compassion fatigue and turnover intention. A total of 527 valid responses were collected from frontline nurses working in designated hospitals across Zhejiang province in China using a survey questionnaire. The outcomes from the hierarchical regression analysis indicated that role demands positively and significantly impacted turnover intention and compassion fatigue. Besides, compassion fatigue significantly and positively affected turnover intention and mediated its relationship with role demands. However, vision and altruistic love moderated the relationship between compassion fatigue and turnover intention, which was not true for the dimension hope/faith. This study's findings are a steppingstone for medical firms' managers and policymakers in demonstrating the likelihood of frontline nurses developing turnover thoughts arising from ambiguous and conflicting roles and the emotional strain from patients' burdens. Furthermore, an exemplary implementation of spiritual leadership could help enhance nurses' sense of calling and membership, essential in embracing the organization's vision and achieving its goals.
Covid-19 大流行所创造的工作条件近年来已被证明放大了前线护士离职的意愿;因此,探索新的致因变量至关重要。本横断面研究通过同情疲劳检验了角色需求对离职意愿的直接和间接影响,并测试了精神领导力的不同维度对同情疲劳与离职意愿之间关系的调节作用。使用问卷调查,共从中国浙江省指定医院的前线护士中收集了 527 份有效回复。分层回归分析的结果表明,角色需求对离职意愿和同情疲劳有正向显著影响。此外,同情疲劳对离职意愿有正向显著影响,并在角色需求与其关系中起中介作用。然而,愿景和利他主义之爱调节了同情疲劳与离职意愿之间的关系,而希望/信念维度则不然。本研究的结果为医疗公司的经理和政策制定者提供了一个契机,让他们了解前线护士可能会因为角色不明确和冲突以及患者负担带来的情绪压力而产生离职想法。此外,典范的精神领导力实施有助于增强护士的使命感和归属感,这对于接受组织愿景和实现其目标至关重要。