Bail Clara, Harth Volker, Mache Stefanie
Institute for Occupational and Maritime Medicine (ZfAM), University Medical Center Hamburg-Eppendorf (UKE), 20459 Hamburg, Germany.
Healthcare (Basel). 2023 Aug 10;11(16):2255. doi: 10.3390/healthcare11162255.
The potential influences of digitization on the mental health of personnel in the healthcare sector are increasingly coming into the scientific focus in the healthcare sector, especially in terms of the use of information and communication technologies. To date, there have been no German studies of the effects of technostress in healthcare. This cross-sectional study examined the relationships between technostress, burnout, work engagement, and job satisfaction among physicians in the field of urology. Data were collected via an online survey based on the job demands-resources model and the concept of technostress. The survey was sent to German urologists working in inpatient clinics. The participating physicians experienced moderate levels of technostress (M = 2.67, SD = 0.69). The results, based on a general linear model analysis, showed that technostress is significantly positively associated with burnout (β = 0.293; < 0.001) and negatively associated with work engagement (β = -0.175; < 0.001) and job satisfaction (β = -0.206; < 0.001). This study also identified stress and strain factors associated with the use of ICT and assessed institutional support offers as coping mechanisms. The results of this study and its formulated practical implications can serve as a basis for discussing sustainable digitalization strategies in hospitals, taking into consideration technostress and its impact on physicians' burnout, work engagement and job satisfaction.
数字化对医疗保健部门人员心理健康的潜在影响日益成为医疗保健领域科学关注的焦点,特别是在信息和通信技术的使用方面。迄今为止,德国尚未有关于医疗保健领域技术压力影响的研究。这项横断面研究考察了泌尿外科医生中技术压力、职业倦怠、工作投入和工作满意度之间的关系。数据通过基于工作需求-资源模型和技术压力概念的在线调查收集。该调查发送给了在住院诊所工作的德国泌尿外科医生。参与调查的医生经历了中等程度的技术压力(M = 2.67,SD = 0.69)。基于一般线性模型分析的结果表明,技术压力与职业倦怠显著正相关(β = 0.293;< 0.001),与工作投入负相关(β = -0.175;< 0.001),与工作满意度负相关(β = -0.206;< 0.001)。本研究还确定了与信息通信技术使用相关的压力和紧张因素,并评估了机构提供的支持作为应对机制。本研究的结果及其提出的实际意义可为讨论医院可持续数字化战略提供依据,同时考虑技术压力及其对医生职业倦怠、工作投入和工作满意度的影响。