Park Min Sook, Upama Paramita Basak, Anik Adib Ahmed, Ahamed Sheikh Iqbal, Luo Jake, Tian Shiyu, Rabbani Masud, Oh Hyungkyoung
School of Information Studies, University of Wisconsin-Milwaukee, WI, U.S.A.
Department of Computer Science, Ubicomp Lab, Marquette University, Milwaukee, WI, U.S.A.
Proc COMPSAC. 2023 Jun;2023:1064-1075. doi: 10.1109/COMPSAC57700.2023.00162. Epub 2023 Aug 2.
Conversational agents have gained their ground in our daily life and various domains including healthcare. Chronic condition self-management is one of the promising healthcare areas in which conversational agents demonstrate significant potential to contribute to alleviating healthcare burdens from chronic conditions. This survey paper introduces and outlines types of conversational agents, their generic architecture and workflow, the implemented technologies, and their application to chronic condition self-management.
对话代理已在我们的日常生活以及包括医疗保健在内的各个领域站稳脚跟。慢性病自我管理是一个很有前景的医疗保健领域,在这一领域中,对话代理在减轻慢性病医疗负担方面展现出了巨大的潜力。这篇综述文章介绍并概述了对话代理的类型、通用架构和工作流程、所采用的技术及其在慢性病自我管理中的应用。