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医院环境中的质量仪表盘:一项对护士有启示的系统评价

Quality Dashboards in Hospital Settings: A Systematic Review With Implications for Nurses.

作者信息

Young Lisa, Vogelsmeier Amy

机构信息

University of Missouri School of Nursing, Columbia, Missouri.

出版信息

J Nurs Care Qual. 2024;39(2):188-194. doi: 10.1097/NCQ.0000000000000747. Epub 2023 Oct 20.

DOI:10.1097/NCQ.0000000000000747
PMID:37782907
Abstract

BACKGROUND

Dashboards visually display quality and safety data to aid nurses in making informed decisions.

PURPOSE

This systematic review evaluated quality improvement (QI) dashboard characteristics associated with interventions to improve patient outcomes and positive end-user evaluation.

METHODS

Literature was searched from 2012 to 2022 in PubMed, CINAHL, Scopus, MEDLINE, and Google Scholar.

RESULTS

Sixteen articles were included. Varied dashboard characteristics were noted, with mixed patient outcomes and end-user responses. Graphs and tabular presentations were associated with improved patient outcomes, whereas graphs were associated with end-user satisfaction. Benchmarks were noted with improved patient outcomes but not end-user satisfaction. Interactive dashboards were important for end users and improved patient outcomes.

CONCLUSION

Nurses can find dashboards helpful in guiding QI projects. Dashboards may include graphs and/or tables, benchmarks, and interactivity but should be useful, usable, and aligned to unit needs. Future research should focus on the use of quality dashboards in nursing practice.

摘要

背景

仪表盘以可视化方式展示质量和安全数据,以帮助护士做出明智的决策。

目的

本系统评价评估了与改善患者结局及最终用户积极评价的干预措施相关的质量改进(QI)仪表盘特征。

方法

于2012年至2022年在PubMed、CINAHL、Scopus、MEDLINE和谷歌学术中检索文献。

结果

纳入16篇文章。注意到仪表盘特征各异,患者结局和最终用户反应不一。图表和表格呈现方式与改善患者结局相关,而图表与最终用户满意度相关。基准与改善患者结局相关,但与最终用户满意度无关。交互式仪表盘对最终用户很重要且能改善患者结局。

结论

护士会发现仪表盘有助于指导质量改进项目。仪表盘可包括图表和/或表格、基准及交互性,但应实用、易用且符合科室需求。未来研究应聚焦于质量仪表盘在护理实践中的应用。

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