患者在医院环境中的安全体验。
Experience of the patient regarding their safety in the hospital environment.
机构信息
Universidade Federal do Rio Grande do Sul. Porto Alegre, Rio Grande do Sul, Brazil.
Hospital Ernesto Dornelles. Porto Alegre, Rio Grande do Sul, Brazil.
出版信息
Rev Bras Enferm. 2023 Oct 9;76(5):e20220512. doi: 10.1590/0034-7167-2022-0512. eCollection 2023.
OBJECTIVES
to analyze the factors that can impact patients' experience concerning safety-related measures in the hospital setting.
METHODS
this qualitative, descriptive, and exploratory study was conducted with patients and their family members at a hospital in southern Brazil. Semi-structured interviews were carried out using the Critical Incident Technique between January and February 2022. The collected data underwent content analysis with the assistance of IRaMuTeQ software.
RESULTS
five patients, four family members, and three patient-family units participated in the study. The following categories emerged: "Patientprofessional interaction as a component of safe care," "Recognition of safety protocols in the patient's experience," and "Safe care and the challenges in hospital care."
CONCLUSIONS
patient-professional interaction, communication, awareness of safety protocols, and the availability of the nursing team are factors that influence patients' experience regarding the safety of their care during hospitalization.
目的
分析影响患者在医院环境中对安全相关措施体验的因素。
方法
这是一项在巴西南部一家医院进行的定性、描述性和探索性研究，对象为患者及其家属。2022 年 1 月至 2 月期间，使用关键事件技术进行了半结构化访谈。在 IRaMuTeQ 软件的帮助下，对收集的数据进行了内容分析。
结果
本研究共有 5 名患者、4 名家属和 3 个患者-家属单元参与。出现了以下类别：“患者-专业人员互动作为安全护理的组成部分”、“在患者体验中识别安全协议”和“安全护理以及医院护理中的挑战”。
结论
患者-专业人员互动、沟通、对安全协议的认识以及护理团队的可用性是影响患者在住院期间对护理安全体验的因素。
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