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社会工作者的同情疲劳症候群及其与情绪智力的关系。

Compassion Fatigue Syndrome in Social Workers and Its relationship with Emotional Intelligence.

机构信息

PhD, is university lecturer, Department of Social Work and Social Services, University of Pablo de Olavide, Sevilla, Sevilla 41013, Spain.

MSW, is researcher, Department of Social Work and Social Services, University of Pablo de Olavide, Sevilla, Spain.

出版信息

Soc Work. 2023 Dec 23;69(1):26-34. doi: 10.1093/sw/swad038.

DOI:10.1093/sw/swad038
PMID:37930737
Abstract

A study was conducted on how emotional intelligence and compassion fatigue (CF) interact in social workers. The hypothesis was that social workers with higher emotional intelligence were less likely to suffer/develop CF. A sample of 264 subjects was selected from among 2,014 active social workers in Seville (Spain). They were administered a sociodemographic questionnaire (α = .710), the Emotional Intelligence Questionnaire-Short Form (α = .790), and the Compassion Fatigue Scale (α = .770). Authors carried out a reliability analysis (Cronbach's alpha), a frequency study, contingency tables, a Pearson-type correlations analysis, a linear regression analysis, and analysis of variance-type significance tests (with values between p = .001 and p = .005). The social workers who participated in this study presented high emotional intelligence, yet high rates of CF were found. Specifically, the lower the social worker's manifest level of emotional intelligence, the greater the suffering of CF. Overall, social workers with higher emotional intelligence were less likely to suffer or develop CF.

摘要

一项关于情绪智力和同情疲劳(CF)如何相互作用的研究在社会工作者中进行。假设是情绪智力较高的社会工作者不太可能遭受/发展 CF。从塞维利亚(西班牙)的 2,014 名在职社会工作者中抽取了 264 名受试者。他们接受了一份社会人口学问卷(α =.710)、短形式情绪智力问卷(α =.790)和同情疲劳量表(α =.770)。作者进行了可靠性分析(Cronbach 的 alpha)、频率研究、列联表、Pearson 型相关分析、线性回归分析和方差分析类型的显著性检验(p 值在.001 到 p =.005 之间)。参与这项研究的社会工作者表现出较高的情绪智力,但发现 CF 率较高。具体来说,社会工作者表现出的情绪智力水平越低,CF 的痛苦就越大。总的来说,情绪智力较高的社会工作者不太可能遭受或发展 CF。

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