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工业人机交互中与职业安全与健康相关的风险和机遇:文献与实践的结果

OSH related risks and opportunities for industrial human-robot interaction: results from literature and practice.

作者信息

Heinold Eva, Funk Miriam, Niehaus Susanne, Rosen Patricia H, Wischniewski Sascha

机构信息

Unit Human Factors and Ergonomics, Federal Institute for Occupational Safety and Health, Dortmund, Germany.

出版信息

Front Robot AI. 2023 Oct 30;10:1277360. doi: 10.3389/frobt.2023.1277360. eCollection 2023.

Abstract

Robotic systems are an integral component of today's work place automation, especially in industrial settings. Due to technological advancements, we see new forms of human-robot interaction emerge which are related to different OSH risks and benefits. We present a multifaceted analysis of risks and opportunities regarding robotic systems in the context of task automation in the industrial sector. This includes the scientific perspective through literature review as well as the workers' expectations in form of use case evaluations. Based on the results, with regards to human-centred workplace design and occupational safety and health (OSH), implications for the practical application are derived and presented. For the literature review a selected subset of papers from a systematic review was extracted. Five systematic reviews and meta-analysis (492 primary studies) focused on the topic of task automation via robotic systems and OSH. These were extracted and categorised into physical, psychosocial and organisational factors based on an OSH-factors framework for advanced robotics developed for the European Agency for Safety and Health at Work (EU-OSHA). To assess the workers' perspective, 27 workers from three European manufacturing companies were asked about their expectations regarding benefits and challenges of robotic systems at their workplace. The answers were translated and categorised in accordance with the framework as well. The statements, both from literature and the survey were then analysed according to the qualitative content analysis, to gain additional insight into the underlying structure and trends in them. As a result, new categories were formed deductively. The analysis showed that the framework is capable to help categorise both findings from literature and worker survey into basic categories with good interrater reliability. Regarding the proposed subcategories however, it failed to reflect the complexity of the workers' expectations. The results of the worker evaluation as well as literature findings both predominantly highlight the psychosocial impact these systems may have on workers. Organisational risks or changes are underrepresented in both groups. Workers' initial expectations lean towards a positive impact.

摘要

机器人系统是当今工作场所自动化的一个不可或缺的组成部分,尤其是在工业环境中。由于技术进步,我们看到出现了与不同职业安全与健康风险和益处相关的新型人机交互形式。我们对工业部门任务自动化背景下机器人系统的风险和机遇进行了多方面分析。这包括通过文献综述的科学视角以及以用例评估形式呈现的工人期望。基于这些结果,就以人为本的工作场所设计以及职业安全与健康而言,得出并呈现了对实际应用的启示。对于文献综述,从一项系统评价中提取了选定的论文子集。五项系统评价和荟萃分析(492项原始研究)聚焦于通过机器人系统实现任务自动化和职业安全与健康这一主题。根据为欧洲工作安全与健康局(欧盟职业安全与健康局)开发的先进机器人职业安全与健康因素框架,将这些研究提取并分类为物理、心理社会和组织因素。为了评估工人的观点,询问了来自三家欧洲制造公司的27名工人对其工作场所机器人系统的益处和挑战的期望。答案也根据该框架进行了翻译和分类。然后根据定性内容分析对来自文献和调查的陈述进行分析,以深入了解其中的潜在结构和趋势。结果,演绎形成了新的类别。分析表明,该框架能够将文献和工人调查的结果分类到基本类别中,具有良好的评分者间信度。然而,关于所提议的子类别,它未能反映工人期望的复杂性。工人评估结果以及文献研究结果都主要突出了这些系统可能对工人产生的心理社会影响。两组中组织风险或变化的代表性都不足。工人最初的期望倾向于产生积极影响。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9f0a/10642918/c274c3287630/frobt-10-1277360-g002.jpg

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