Gottwald Dalibor, Lejsková Pavla
Faculty of Transport Engineering, University of Pardubice, Pardubice, Czechia.
Front Psychol. 2023 Nov 28;14:1283122. doi: 10.3389/fpsyg.2023.1283122. eCollection 2023.
Job satisfaction is a highly relevant topic across all sectors of the national economy worldwide. A contented employee significantly enhances a company's performance compared to a dissatisfied one. Simultaneously, a contented employee increases the human capital value of the company, which has a substantial impact on its overall value. However, employee satisfaction is not a static state; it can be influenced by various factors, one of which is perceived workload resulting from the nature of the job. The aim of this article is to investigate whether there is a demonstrable impact of perceived workload on employee satisfaction. This relationship is examined within the context of subway train drivers in the Czech Republic. In exploring this relationship, we also delve into the psychological factor of whether there is a connection between perceived workload and the satisfaction of subway train drivers based on their personality types according to the MBTI test. These dependencies are assessed through correlation analysis using a comprehensive dataset obtained. In the course of the research, data were collected from the entire basic sample of respondents, namely from 654 subway train drivers. The results confirmed the existing influence of perceived workload on employee satisfaction and, concurrently, the influence of perceived workload on employee satisfaction based on the personality typology determined by the MBTI test. These findings are undoubtedly beneficial for the management of transportation companies, particularly those involved in passenger transportation, specifically in the provision of subway services.
工作满意度是全球国民经济所有部门都高度相关的话题。与不满意的员工相比，满意的员工能显著提高公司的绩效。同时，满意的员工会增加公司的人力资本价值，这对公司的整体价值有重大影响。然而，员工满意度并非一种静态状态；它会受到各种因素的影响，其中之一是工作性质导致的感知工作量。本文的目的是调查感知工作量对员工满意度是否有明显影响。这种关系在捷克共和国地铁列车司机的背景下进行研究。在探索这种关系时，我们还深入探讨了基于MBTI测试的人格类型，感知工作量与地铁列车司机满意度之间是否存在联系的心理因素。这些相关性通过使用获得的综合数据集进行相关分析来评估。在研究过程中，从654名地铁列车司机这一整个基本样本的受访者那里收集了数据。结果证实了感知工作量对员工满意度的现有影响，同时也证实了基于MBTI测试确定的人格类型，感知工作量对员工满意度的影响。这些发现无疑对运输公司的管理有益，尤其是那些从事客运，特别是提供地铁服务的公司。
