“通过寻求反馈发现闪光点”——新毕业护士的反馈寻求行为：一项质性研究
"Discovering shine through feedback seeking"---feedback seeking among new graduate nurses: a qualitative study.
作者信息
Song Ziling, Shen Yuanyuan, Yao Xin, Wen Siqi, Wang Jing, Chen Yanyan, Zhang Peihua, Huang Xiaoqiong
机构信息
School of Ophthalmology and Optometry, Wenzhou Medical University, 270 West Xueyuan Road Wenzhou, Wenzhou, 325027, Zhejiang, China.
School of Nursing, Wenzhou Medical University, Wenzhou, 325000, Zhejiang, China.
出版信息
BMC Nurs. 2024 Jan 2;23(1):10. doi: 10.1186/s12912-023-01657-3.
BACKGROUND
Feedback is critical to improving practitioners' clinical practice and professional growth. Although they are still considered junior practitioners, their feedback-seeking experiences have yet to be investigated. This study aimed to understand the fundamental thoughts and experiences of new graduate nurses regarding feedback-seeking and to identify the main factors that influence their feedback-seeking behaviors.
METHODS
Conducting a descriptive phenomenological study, semi-structured in-depth interviews with newly graduated nurses from four hospitals in Zhejiang Province, China, face-to-face or via video call in the hospital conference room through purposive and snowball sampling. Interview data were evaluated using Colaizzi's 7-step phenomenological data analysis. The COREQ checklist was followed.
RESULTS
A total of 15 new graduate nurses were interviewed as a sample, and 13 categories emerged from our data. They were categorized into four central elements: (1) perceptions and attitudes, (2) drivers, (3) dilemmas and needs, and (4) transformation and growth.
CONCLUSIONS
This study found that new graduate nurses have various needs but face dilemmas in the feedback-seeking process. Nursing managers should be proficient at providing positive leadership, collaborating with clinical mentors to foster an atmosphere where new graduate nurses may obtain honest, transparent, and fair feedback, and exercising caution when providing negative feedback.
背景
反馈对于改善从业者的临床实践和专业成长至关重要。尽管他们仍被视为初级从业者，但他们寻求反馈的经历尚未得到研究。本研究旨在了解新毕业护士在寻求反馈方面的基本想法和经历，并确定影响其寻求反馈行为的主要因素。
方法
进行一项描述性现象学研究，通过目的抽样和滚雪球抽样，在中国浙江省四家医院对新毕业护士进行面对面或在医院会议室通过视频通话的半结构化深度访谈。访谈数据采用Colaizzi的七步现象学数据分析方法进行评估。遵循COREQ清单。
结果
共采访了15名新毕业护士作为样本，数据中出现了13个类别。它们被归纳为四个核心要素：（1）认知与态度，（2）驱动因素，（3）困境与需求，（4）转变与成长。
结论
本研究发现，新毕业护士有各种需求，但在寻求反馈过程中面临困境。护理管理者应善于提供积极的领导，与临床导师合作营造一种氛围，使新毕业护士能够获得诚实、透明和公平的反馈，并在提供负面反馈时谨慎行事。
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