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移动应用程序在工作场所健康促进中的优缺点:范围综述。

Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review.

机构信息

Department of Informatics, Technical University of Munich, Munich, Bavaria, Germany.

Department of Informatics, University of Applied Sciences Landshut, Landshut, Germany.

出版信息

PLoS One. 2024 Jan 2;19(1):e0296212. doi: 10.1371/journal.pone.0296212. eCollection 2024.

Abstract

Different interventions and methods are used for workplace health promotion (WHP) programmes, including mobile applications (apps), which have proven effective among different health outcomes if properly communicated and developed. However, knowledge is lacking on the potential advantages and disadvantages of using this technology for WHP compared with nontechnical WHP programmes to support employers in their decision making and effective development of such an intervention. To obtain an overview of factors that decision-makers should consider when deciding whether to implement an WHP app, we conducted a scoping review of studies that have evaluated WHP apps. Potential advantages and disadvantages of using mobile apps for WHP were summarised using a strengths, weaknesses, opportunities and threats (SWOT) analysis. Articles were included if they focussed on a WHP app, were published between 2007 and 2022 in German or English, and evaluated an app for the general employee population. Altogether, 38 studies were included in the review, demonstrating WHP apps' effectiveness among various use cases in terms of content, e.g., mindfulness or sleep, and target groups, e.g., office workers, nurses or pilots. Strengths were found in the context of adoption, convenience for users, the targeted employee group's reach and cost-effectiveness. However, the review also identified some disadvantages in apps, including technical difficulties and usage barriers, as well as challenges, e.g., privacy issues and maintenance costs. Generally, our review found that different factors need to be considered when deciding whether to implement a WHP app based on the individual company situation, e.g., shift work, content to be communicated, and expectations for health parameter screening, among many others. By summarising recent literature on WHP apps, this review uses scientific knowledge to give employers an overview of potential factors to consider in their decision making.

摘要

不同的干预措施和方法用于工作场所健康促进(WHP)计划,包括移动应用程序(apps),如果正确沟通和开发,这些应用程序已被证明在不同的健康结果方面有效。然而,与非技术 WHP 计划相比,对于使用这种技术来支持雇主做出决策和有效开发此类干预措施的潜在优势和劣势,人们知之甚少。为了全面了解决策者在决定是否实施 WHP 应用程序时应考虑的因素,我们对评估 WHP 应用程序的研究进行了范围综述。使用优势、劣势、机会和威胁(SWOT)分析总结了使用移动应用程序进行 WHP 的潜在优势和劣势。如果文章专注于 WHP 应用程序,并且在 2007 年至 2022 年期间以德语或英语出版,并评估了针对一般员工的应用程序,则将其包括在内。总共,有 38 项研究被纳入综述,展示了 WHP 应用程序在各种用例中的有效性,例如正念或睡眠,以及目标群体,例如上班族、护士或飞行员。在采用、用户便利性、目标员工群体的覆盖范围和成本效益方面发现了优势。然而,该综述还确定了应用程序中的一些劣势,包括技术困难和使用障碍,以及隐私问题和维护成本等挑战。总的来说,我们的综述发现,在决定是否实施 WHP 应用程序时,需要根据公司的具体情况考虑许多其他因素,例如轮班工作、要传达的内容以及对健康参数筛查的期望等。通过总结最近关于 WHP 应用程序的文献,本综述利用科学知识为雇主提供了一个概述,让他们了解在决策过程中需要考虑的潜在因素。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e212/10760718/2d9720db2947/pone.0296212.g001.jpg

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