School of Business, Monash University Malaysia, Bandar Sunway, Malaysia.
School of Information Technology, Monash University Malaysia, Bandar Sunway, Malaysia.
Geriatr Gerontol Int. 2024 Mar;24 Suppl 1(Suppl 1):342-350. doi: 10.1111/ggi.14790. Epub 2024 Jan 2.
Mobility applications have the potential to support low-income older adults in facing mobility challenges. However, there is a generally lower uptake of technology in this segment. To understand factors affecting the intention to use a mobility app, we drew upon the Protection Motivation Theory, and tested a model of low-income older adults' technology adoption.
A cross-sectional survey was conducted across seven states in Malaysia among community-dwelling low-income older adults aged ≥60 years old (n = 282). Measurement items were adapted from pre-validated scales and 7-point Likert Scales were used. Partial least squares structural equation modeling was utilized to assess the hypothesized model.
Mobility technology awareness was found to shape an individual's threat and coping appraisals associated with their intention to use a mobility app. The decision of a low-income older adult to adopt a mobility app as a protective action is not a direct function of threat and coping appraisals but is indirect, and mediated by the underlying cost-benefit perceptions of non-adoption and adoption of the mobility app. In terms of technology perceptions, perceived usefulness is a significant predictor, but not perceived ease of use.
This study entails a new model by uncovering the psychological factors encompassing mobility technology awareness, threat-coping appraisals, and cost-benefit perceptions on Technology Acceptance Model studies. These insights have important implications for the development and implementation of a mobility app among low-income older adults. Geriatr Gerontol Int 2024; 24: 342-350.
移动应用有潜力帮助低收入的老年群体应对行动能力挑战。然而，这一群体对技术的接受度普遍较低。为了了解影响使用移动应用意愿的因素，我们借鉴了保护动机理论，并测试了一个关于低收入老年群体技术采用的模型。
在马来西亚的七个州，对 282 名年龄在 60 岁及以上的社区居住的低收入老年人进行了横断面调查。测量项目改编自预先验证的量表，并采用 7 点李克特量表。偏最小二乘结构方程模型用于评估假设模型。
移动技术意识被发现影响个人对与使用移动应用相关的威胁和应对的评估，从而影响其使用移动应用的意愿。低收入老年人是否决定采用移动应用作为保护措施，并非直接取决于威胁和应对评估，而是通过对不采用和采用移动应用的潜在成本效益的感知间接影响。在技术感知方面，感知有用性是一个重要的预测因素，但感知易用性不是。
本研究通过揭示涵盖移动技术意识、威胁应对评估以及成本效益感知的心理因素，对技术接受模型研究提出了一个新模型。这些见解对为低收入老年群体开发和实施移动应用具有重要意义。老年医学与老年病学国际 2024 年；24：342-350。
