Choi Yongjun, Ko Sung-Hoon
College of Business Administration, Hongik University, Seoul 04066, Republic of Korea.
Graduate School of Education, Kyonggi University, Suwon 16227, Republic of Korea.
Behav Sci (Basel). 2024 Jan 16;14(1):57. doi: 10.3390/bs14010057.
This study aims to provide a better understanding of the mechanisms underlying the relationship between the experiences of compassion and job performance. Specifically, we test if positive emotion and job crafting could help explain the experience of the compassion-job performance link. Using a sample of 312 employees in large-sized domestic companies located in South Korea, we found that the experience of compassion was positively related to job performance. In addition, we adopted the motivational approach to demonstrate that the positive relationship between the experience of compassion and job performance was sequentially mediated by positive emotion and job crafting. Our study advances the literature on workplace compassion by introducing job crafting as a novel driver in explaining the positive effects of compassion and contributes novel insights into the mechanisms underlying the relationship between compassion and job performance. Our findings also suggest that to enhance employees' job performance and facilitate employees' proactive behaviors (i.e., job crafting), organizations must foster a compassionate work environment by placing high importance on compassion.
本研究旨在更深入地理解同情体验与工作绩效之间关系的潜在机制。具体而言，我们检验积极情绪和工作重塑是否有助于解释同情与工作绩效之间的联系。以韩国大型本土公司的312名员工为样本，我们发现同情体验与工作绩效呈正相关。此外，我们采用动机方法来证明，同情体验与工作绩效之间的正向关系是由积极情绪和工作重塑依次介导的。我们的研究通过引入工作重塑作为解释同情积极影响的新驱动因素，推进了关于职场同情的文献，并为同情与工作绩效之间关系的潜在机制提供了新的见解。我们的研究结果还表明，为了提高员工的工作绩效并促进员工的积极行为（即工作重塑），组织必须高度重视同情，营造一个充满同情的工作环境。
