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培养文化谦逊以应对医疗职业倦怠危机——为何重要。

Cultivating Cultural Humility to Address the Healthcare Burnout Epidemic-Why It Matters.

作者信息

Elbanna May F, Thomas Melissa R, Patel Palka R, McHenry Megan S

机构信息

Department of Radiation Oncology, Indiana University School of Medicine, Indianapolis, IN, USA.

Indiana University School of Medicine, Indianapolis, IN, USA.

出版信息

Glob Adv Integr Med Health. 2023 May 11;12:27536130231162350. doi: 10.1177/27536130231162350. eCollection 2023 Jan-Dec.

DOI:10.1177/27536130231162350
PMID:38370146
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10870809/
Abstract

Physician burnout is a major problem that has long been facing our healthcare system. The COVID-19 pandemic has unfortunately deepened this problem and shed the light on the multiple structural shortcomings of our healthcare system that need immediate attention. Demoralization is one of the core features of "physician burnout," which results from a breakdown of genuine physician-patient interaction. A healthcare system that embraces cultural humility, where we find ourselves rewarded for supporting, uplifting, and respecting our patients' diverse voices could pave the way for battling burnout. Unlike cultural competency, which suggests that one should know everything about another's culture (an unfeasible task), cultural humility is a continuum of self-reflection and critique that aims to foster a deep connection between the physician and patient; a connection that sits at the core of the humanistic and multicultural experience of medicine.

摘要

医生职业倦怠是我们的医疗体系长期以来面临的一个重大问题。不幸的是,新冠疫情加剧了这一问题,并揭示了我们医疗体系中多个亟待关注的结构性缺陷。士气低落是“医生职业倦怠”的核心特征之一,它源于医患之间真实互动的破裂。一个秉持文化谦逊的医疗体系,即我们因支持、鼓舞和尊重患者的不同声音而得到回报,这可能为对抗职业倦怠铺平道路。与文化能力不同,文化能力意味着一个人应该了解另一种文化的一切(这是一项无法完成的任务),文化谦逊是一个自我反思和批判的连续过程,旨在促进医生与患者之间的深度联系;这种联系是医学人文和多元文化体验的核心。

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本文引用的文献

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COVID-Related Stress and Work Intentions in a Sample of US Health Care Workers.美国医护人员样本中与新冠病毒相关的压力及工作意向
Mayo Clin Proc Innov Qual Outcomes. 2021 Dec;5(6):1165-1173. doi: 10.1016/j.mayocpiqo.2021.08.007. Epub 2021 Dec 8.
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The 5 Rs of Cultural Humility: A Conceptual Model for Health Care Leaders.文化谦逊的5个R:医疗保健领导者的概念模型。
Am J Med. 2021 Feb;134(2):161-163. doi: 10.1016/j.amjmed.2020.09.029. Epub 2020 Oct 25.
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Physician burnout.医生职业倦怠。
Lancet. 2020 Feb 1;395(10221):333. doi: 10.1016/S0140-6736(19)32612-1.
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Diversity improves performance and outcomes.多样性提高绩效和结果。
J Natl Med Assoc. 2019 Aug;111(4):383-392. doi: 10.1016/j.jnma.2019.01.006. Epub 2019 Feb 11.
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The association between cross-cultural competence and well-being among registered native and foreign-born nurses in Finland.在芬兰,注册的本土和外国出生的护士的跨文化能力与幸福感之间的关联。
PLoS One. 2018 Dec 7;13(12):e0208761. doi: 10.1371/journal.pone.0208761. eCollection 2018.
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Factors Related to Physician Burnout and Its Consequences: A Review.与医生职业倦怠及其后果相关的因素:综述
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Physician burnout: contributors, consequences and solutions.医生职业倦怠:成因、后果及应对策略。
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Physician burnout: coaching a way out.医生职业倦怠:指导一条出路。
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Cultural humility versus cultural competence: a critical distinction in defining physician training outcomes in multicultural education.文化谦逊与文化能力:多元文化教育中界定医生培训成果的关键区别。
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