Goren S, Ottaway R
J Nurs Adm. 1985 Jul-Aug;15(7-8):9-17.
Organizational chronicity exists in many health-care settings. This syndrome organizes the agency's approach to problems, dampens enthusiasm about the possibility of change, and fosters a climate in which change behaviors are undermined and sabotaged. The authors identify collusion, characteristics of the health-care team, errors of the internal training staff, and consultant errors as four significant contributors to organizational chronicity, and offer strategies for changing settings in which chronicity is the norm.
组织惯性存在于许多医疗保健环境中。这种综合征影响着机构解决问题的方式，抑制了对变革可能性的热情，并营造了一种破坏和阻碍变革行为的氛围。作者指出勾结、医疗团队的特点、内部培训人员的失误以及顾问的失误是导致组织惯性的四个重要因素，并提供了改变以惯性为常态的环境的策略。
