Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore, 639798, Singapore.
Information Systems Technology and Design Pillar, Singapore University of Technology and Design, Singapore, 487372, Singapore.
Sci Rep. 2024 Mar 17;14(1):6412. doi: 10.1038/s41598-024-56868-8.
Opinion diversity is crucial for collective decision-making, but maintaining it becomes challenging in the face of social influence. We propose selective exposure as an endogenous mechanism that preserves opinion diversity by forming exclusive subgroups of like-minded individuals, or echo chambers, which have been often perceived as an obstacle to achieving collective intelligence. We consider situations where a group of agents collectively make decisions about the true state of nature with the assumption that agents update their opinions by adopting the aggregated opinions of their information sources (i.e., naïve learning), or alternatively, replace incongruent sources with more like-minded others without adjusting their opinions (i.e., selective exposure). Individual opinions at steady states reached under these dynamics are then aggregated to form collective decisions, and their quality is assessed. The results suggest that the diversity-reducing effects of social influence are effectively confined within subgroups formed by selective exposure. More importantly, strong propensities for selective exposure maintain the quality of collective decisions at a level as high as that achieved in the absence of social influence. In contrast, naïve learning allows groups to reach consensuses, which are more accurate than initial individual opinions, but significantly undermines the quality of collective decisions.
意见多样性对于集体决策至关重要,但在面对社会影响时,保持多样性就会变得具有挑战性。我们提出选择性暴露作为一种内源性机制,通过形成志同道合的个体的排他性小组,或者回音室,来保持意见多样性,而回音室通常被认为是实现集体智慧的障碍。我们考虑了这样一种情况,即一组代理人共同对自然的真实状态做出决策,假设代理人通过采用信息源的聚合意见(即,天真学习)来更新意见,或者,在不调整意见的情况下,用更志同道合的其他信息源替换不一致的信息源(即,选择性暴露)。在这些动态下达到稳定状态的个体意见随后被聚合以形成集体决策,并评估其质量。结果表明,社会影响的降低多样性效应在选择性暴露形成的子组内被有效地限制。更重要的是,强烈的选择性暴露倾向将集体决策的质量保持在与没有社会影响时一样高的水平。相比之下,天真学习允许群体达成共识,共识比初始个体意见更准确,但严重损害了集体决策的质量。