Tiwari Rahul V C, Sharma Sandesh K, Sahoo Sujit R, Velthuru Srujan K, Basavarajaiah Jeevan Matada, Kazi Madiha, Dixit Heena
Executive MHA, IIHMR University, Jaipur, Rajasthan, India.
Associate Professor, IIHMR University, Jaipur, Rajasthan, India.
J Pharm Bioallied Sci. 2024 Feb;16(Suppl 1):S592-S597. doi: 10.4103/jpbs.jpbs_882_23. Epub 2024 Feb 29.
In the Visakhapatnam District, this study compares the quality management procedures used by public and private hospitals. Knowing how these practices are similar and different from one another can help inform policy decisions and improve the quality of health care.
A cross-sectional study design was used, and 100 hospitals from both public (50 hospitals) and private (50 hospitals) were included in the sample size. A standardized questionnaire that evaluated different aspects of quality management practices was used to gather the data. Descriptive statistics and inferential tests were used in the quantitative analysis.
Significant variations in quality management procedures between public and private hospitals were found. In terms of patient happiness, service responsiveness, and technological use, private hospitals scored better. Regarding accessibility, cost, and equity of healthcare services, public hospitals fared better.
The report emphasizes the necessity of focused initiatives to improve quality management procedures in both public and commercial institutions. Collaboration between the two sectors can make it easier to deploy evidence-based tactics and share best practices to raise overall healthcare quality in the Visakhapatnam area.
在维沙卡帕特南区，本研究比较了公立和私立医院所采用的质量管理程序。了解这些做法之间的异同有助于为政策决策提供信息，并提高医疗保健质量。
采用横断面研究设计，样本量包括来自公立（50家医院）和私立（50家医院）的100家医院。使用一份评估质量管理实践不同方面的标准化问卷来收集数据。定量分析采用描述性统计和推断性检验。
发现公立和私立医院在质量管理程序上存在显著差异。在患者满意度、服务响应性和技术使用方面，私立医院得分更高。在医疗服务的可及性、成本和公平性方面，公立医院表现更好。
该报告强调了在公立和商业机构中采取针对性举措以改善质量管理程序的必要性。两个部门之间的合作可以使基于证据的策略更容易实施，并分享最佳实践，以提高维沙卡帕特南地区的整体医疗质量。
