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组织韧性的不同响应路径。

Different response paths to organizational resilience.

作者信息

Shepherd Dean A, Williams Trenton A

机构信息

University of Notre Dame, Notre Dame, IN USA.

Indiana University, 107 S Indiana Ave, Bloomington, IN 47405 USA.

出版信息

Small Bus Econ (Dordr). 2023;61(1):23-58. doi: 10.1007/s11187-022-00689-4. Epub 2022 Oct 6.

Abstract

An essential yet understudied aspect of organizational responses to an environmental shock is how managers interpret and respond to their new environments and address post-shock environmental challenges. The post-shock managerial response process can be intense highly consequential as actors often must challenge the status quo in a compressed period. Decisions are frequently "life or death" in terms of organizational survival. This study analyzed data on resilient organizations' responses to the COVID-19 crisis and offered a model of organizational response paths to resilience. Our grounded theorizing offers three primary contributions: (1) we add richness to the distinction between organizations that are resilient or not by highlighting different response paths within the organizational-resilience category; (2) we complement the notion of -adversity growth by explaining how organizations grow adversity; (3) we move beyond explanations of resilience based on differences in organizations' resource endowments and instead provide new insights into different paths to resilience based on differences in how organizations interpret and respond to the same adverse event.

摘要

组织对环境冲击的应对中一个至关重要却未得到充分研究的方面是,管理者如何解读并应对新环境,以及如何应对冲击后的环境挑战。冲击后的管理应对过程可能十分激烈且后果严重,因为行动者往往必须在一段紧凑的时间内挑战现状。就组织生存而言,决策常常是“生死攸关”的。本研究分析了有适应力的组织对新冠疫情危机的应对数据,并提出了一个组织通向适应力的应对路径模型。我们基于实证的理论构建有三个主要贡献:(1)通过突出组织适应力类别中的不同应对路径,我们丰富了有适应力和无适应力组织之间的区别;(2)我们通过解释组织如何在逆境中成长,补充了“逆境成长”的概念;(3)我们超越了基于组织资源禀赋差异对适应力的解释,转而基于组织对同一不利事件的解读和应对方式的差异,为通向适应力的不同路径提供新见解。

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