使用医生同理心杰斐逊量表-健康专业学生评估牙科学生的同理心水平。

Evaluating empathy level amongst the dental students using jefferson scale of physician empathy- health professional students.

机构信息

Department of Oral Biology, Bahria University Dental College, Karachi, Pakistan.

Department of Dental Materials Science, Jinnah Sindh Medical University, Sindh Institue of Health Sciences, Karachi, Pakistan.

出版信息

BMC Oral Health. 2024 May 2;24(1):516. doi: 10.1186/s12903-024-04267-w.

DOI:10.1186/s12903-024-04267-w

PMID:38698357

原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11064316/

Abstract

BACKGROUND

Empathy is described as one's ability to perceive and apprehend another person's feelings, situation, emotions, and problems as their own. Empathetic behavior increases patients' satisfaction, reduces discomfort, and helps with patient's satisfaction.

OBJECTIVE

To evaluate the psychometric properties of the Jefferson Empathy Scale and compare the measure of invariance within genders and amongst the public and private sector dental students.

METHOD

This cross-sectional study utilized JSE-HPS version for research purpose. An exploratory factor analysis was performed to detect underlying factors. Reliability of the study tool was evaluated using Cronbach alpha test. Mann Whitney U test was used to compare the differences in scores between genders and among public and private university students while Student's t analysis compared the scores according to different domains. The level of significance was ≤ 0.05.

RESULTS

Females demonstrated higher empathy levels (88.52 ± 14.19) along with private institute students (88.46 ± 13.98). Perspective taking and compassionate care domain was also scored highest by the females (31.73 ± 6.49 & 29.31 ± 6.22) and among second year students (33.30 ± 7.11 & 30.50 ± 7.16). PCA analysis extracted 4 factors namely (i) Health-care-provider's sense of humor contributed to improved outcome (ii) Health-care provider's understanding of patients' feelings and of their families influences treatment outcomes (iii) Understanding body language is as important as verbal communication and (iv) Patients feel better when their feelings are understood, which accounted for the 59.51% of the total variance.

CONCLUSION

The findings revealed that students from private institute and females demonstrated higher empathy score. Moreover, the Jefferson Scale of Empathy (JSE) was found to be a reliable and validated tool for assessment of empathy in our sample population.

摘要

背景

同理心被描述为一种能够感知和理解他人的感受、情况、情绪和问题的能力。同理心行为可以提高患者的满意度，减少不适，并有助于提高患者的满意度。

目的

评估杰斐逊同理心量表的心理测量特性，并比较性别、公立和私立牙科学生之间的度量不变性。

方法

本横断面研究使用 JSE-HPS 版本进行研究。进行探索性因素分析以检测潜在因素。使用 Cronbach alpha 检验评估研究工具的可靠性。使用 Mann Whitney U 检验比较性别之间以及公立和私立大学学生之间的分数差异，而 Student's t 分析则根据不同领域比较分数差异。显著性水平为≤0.05。

结果

女性表现出更高的同理心水平（88.52±14.19），私立学院的学生也是如此（88.46±13.98）。女性（31.73±6.49 和 29.31±6.22）和二年级学生（33.30±7.11 和 30.50±7.16）在换位思考和同情关怀领域的得分也最高。PCA 分析提取了 4 个因素，即（i）医疗保健提供者的幽默感有助于改善结果；（ii）医疗保健提供者对患者感受和家属的理解会影响治疗结果；（iii）理解肢体语言与口头沟通同样重要；（iv）当患者的感受被理解时，他们会感觉更好，这解释了总方差的 59.51%。