Setyawati Amelia, Sugangga Rayyan, Sulistyowati Raya, Narmaditya Bagus Shandy, Maula Farij Ibadil, Wibowo Nyuherno Aris, Prasetya Yuda
STIE Indonesia Malang, Indonesia.
Faculty of Economics and Business, Universitas Negeri Surabaya, Indonesia.
Heliyon. 2024 Apr 22;10(9):e29891. doi: 10.1016/j.heliyon.2024.e29891. eCollection 2024 May 15.
Small and medium businesses in pilgrimage tourism are one of the most vulnerable sectors in the post-pandemic due to product innovation and business activities. This study aims to investigate the impact of locus of control and environment on business performance, as well as to examine the role of product innovation. The data of this research were retrieved using a self-administered survey from small and medium businesses on Islamic pilgrimage in East Java of Indonesia. Using structural equation modeling, the findings indicate that locus of control and environment can support product innovation and small-medium business performance. Furthermore, this present research shows that there is a robust link between product innovation and performance. This research also reveals that product innovation partially mediates the link between locus of control and business performance, as well as the environment and small-medium business performance in pilgrimage tourism. These findings raise the need for small and medium enterprises to take the initiative for product innovations to escalate business performance.
由于产品创新和商业活动，朝圣旅游中的中小企业是疫情后最脆弱的行业之一。本研究旨在调查控制点和环境对企业绩效的影响，并检验产品创新的作用。本研究的数据是通过对印度尼西亚东爪哇省的伊斯兰朝圣中小企业进行自填式调查获得的。使用结构方程模型，研究结果表明，控制点和环境可以支持产品创新和中小企业绩效。此外，本研究表明，产品创新与绩效之间存在紧密联系。本研究还揭示，产品创新在控制点与企业绩效之间的联系以及环境与朝圣旅游中小企业绩效之间的联系中起部分中介作用。这些发现表明，中小企业需要主动进行产品创新以提升企业绩效。
