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团队合作、沟通技巧和结构赋权对斯威士兰护士提供以患者为中心的护理的影响:一项横断面研究。

The effect of teamwork, communication skills, and structural empowerment on the provision of patient-centered care among nurses in Eswatini: A cross-sectional study.

机构信息

Education and Research Center for Evidence-Based Nursing Knowledge, College of Nursing, Chungnam National University, Daejeon, South Korea.

Department of Emergency Medical Care, Emergency Medical Rescue College, Mbabane, Swaziland.

出版信息

J Eval Clin Pract. 2024 Sep;30(6):954-964. doi: 10.1111/jep.14003. Epub 2024 Jul 1.

DOI:10.1111/jep.14003
PMID:38951985
Abstract

AIMS

To identify the influence of teamwork, communication skills, and structural empowerment on providing patient-centered care among nurses in Eswatini.

DESIGN

A quantitative, cross-sectional survey was used.

METHODS

This survey conducted in Eswatini selected registered nurses working as full-time nurses with more than 3 months of working experience using convenience sampling. Different measures were adopted and used to collect data among 130 eligible nurses from February to March 2022. Data were analyzed using Statistical Program for Social Sciences version 26.0.

RESULTS

A total of 123 nurses responded in the study and the mean age was 31.05 years with a standard deviation of 5.49. The overall response rate was 94.6% in this study. Hierarchical multiple regression analysis revealed that teamwork (β = 0.236, p < 0.05) and communication skills (β = 0.328, p < 0.05) were significant predictors of the provision of patient-centered care among nurses.

CONCLUSION

Team-building exercises and management interventions to empower nurses should be established to improve the provision of patient-centered care among nurses. Nurses should be empowered to provide patient-centered care in health facilities by encouraging them to provide their input in management procedures and planning programs.

IMPACT

Clinical practice requires nurses to use effective communication skills and work as a team. Nursing care established on teamwork, respect, empathy, and communication skills allows patients to express their concerns and views in health facilities as they feel involved in care.

PATIENT OR PUBLIC CONTRIBUTION

No patient or public contribution in this paper. This study only involved registered nurses as health professionals.

摘要

目的

确定团队合作、沟通技巧和结构赋权对斯威士兰护士提供以患者为中心的护理的影响。

设计

采用定量、横断面调查。

方法

本调查在斯威士兰进行,选择具有 3 个月以上工作经验的全职注册护士,使用便利抽样法。从 2022 年 2 月至 3 月,采用不同的措施从 130 名符合条件的护士中收集数据。使用社会科学统计程序版本 26.0 分析数据。

结果

共有 123 名护士参与了这项研究,平均年龄为 31.05 岁,标准差为 5.49。本研究的总体回应率为 94.6%。层次多元回归分析显示,团队合作(β=0.236,p<0.05)和沟通技巧(β=0.328,p<0.05)是护士提供以患者为中心的护理的重要预测因素。

结论

应建立团队建设活动和管理干预措施,赋予护士权力,以改善护士提供以患者为中心的护理。应通过鼓励护士在管理程序和规划方案中提供投入,赋予护士在卫生机构中提供以患者为中心的护理的权力。

影响

临床实践要求护士有效沟通技巧并作为团队合作。建立在团队合作、尊重、同理心和沟通技巧基础上的护理,使患者在卫生机构中能够表达他们的关注和意见,因为他们感到自己参与了护理。

患者或公众贡献

本论文中没有患者或公众的贡献。这项研究仅涉及注册护士等卫生专业人员。

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