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提高基于网络的调查的回应率:直接与参与者联系的影响。

Enhancing Response Rates in Web-Based Surveys: The Impact of Direct Participant Contact.

作者信息

Suppan Mélanie, Suppan Laurent, Beckmann Tal Sarah, Samer Caroline Flora, Savoldelli Georges Louis

机构信息

Division of Anaesthesiology, Department of Anaesthesiology, Clinical Pharmacology, Intensive Care and Emergency Medicine, Geneva University Hospitals and Faculty of Medicine, 1205 Geneva, Switzerland.

Division of Emergency Medicine, Department of Anaesthesiology, Clinical Pharmacology, Intensive Care and Emergency Medicine, Geneva University Hospitals and Faculty of Medicine, 1205 Geneva, Switzerland.

出版信息

Healthcare (Basel). 2024 Jul 19;12(14):1439. doi: 10.3390/healthcare12141439.

DOI:10.3390/healthcare12141439
PMID:39057582
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11276369/
Abstract

Achieving a high participation rate is a common challenge in healthcare research based on web-based surveys. A study on local anesthetic systemic toxicity awareness and usage among medical practitioners at two Swiss university hospitals encountered resistance in obtaining personal email addresses from Heads of Departments. Participants were therefore divided into two groups: those who were directly invited via email (personal invitation group) and those who received a generic link through intermediaries (generic link group). The latter group was eventually excluded from survey data analysis. To determine whether one method of survey administration was more effective than another, we carried out a retrospective analysis of response rates and the proportion of new questionnaires completed after initial invitation and subsequent reminders. The results showed significantly higher response rates in the personal invitation group (40.2%, 313/779) compared to the generic link group (25.3%, 22/87), emphasizing the effectiveness of personal invitations on response rate (+14.9%, = 0.007). The personal invitation group consistently yielded a higher number of completed questionnaires following the initial invitation and each reminder. The method of survey administration can greatly influence response rates and should be acknowledged as a quality criterion when conducting web-based surveys.

摘要

在基于网络调查的医疗保健研究中,实现高参与率是一个常见的挑战。一项关于瑞士两家大学医院医生对局部麻醉药全身毒性的认知和使用情况的研究,在从各科室主任那里获取个人电子邮件地址时遇到了阻力。因此,参与者被分为两组:通过电子邮件直接邀请的(个人邀请组)和通过中间人收到通用链接的(通用链接组)。后一组最终被排除在调查数据分析之外。为了确定一种调查管理方法是否比另一种更有效,我们对回复率以及初次邀请和后续提醒后完成的新问卷比例进行了回顾性分析。结果显示,个人邀请组的回复率(40.2%,313/779)显著高于通用链接组(25.3%,22/87),强调了个人邀请对回复率的有效性(提高了14.9%,P = 0.007)。在初次邀请和每次提醒后,个人邀请组始终完成的问卷数量更多。调查管理方法会极大地影响回复率,在进行基于网络的调查时应将其视为一项质量标准。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/be50/11276369/a7c006f5b604/healthcare-12-01439-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/be50/11276369/d34ee1b178b9/healthcare-12-01439-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/be50/11276369/a7c006f5b604/healthcare-12-01439-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/be50/11276369/d34ee1b178b9/healthcare-12-01439-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/be50/11276369/a7c006f5b604/healthcare-12-01439-g002.jpg

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