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通过以用户为中心的情境探索,优化黑色素瘤患者护理的仪表板的需求。

Requirements for a dashboard optimized for melanoma patient care through user-centered context exploration.

机构信息

Department of Computer Science, University of Applied Sciences and Arts Dortmund, 44227, Dortmund, Germany.

Department of Social Psychology: Media and Communication, University of Duisburg-Essen, 47057, Duisburg, Germany.

出版信息

Sci Rep. 2024 Jul 29;14(1):17471. doi: 10.1038/s41598-024-67857-2.

Abstract

For time-sensitive treatment of a patient with malignant melanoma, physicians must obtain a rapid overview of the patient's status. This study aimed to analyze context-specific features and processes at the point of care to derive requirements for a dashboard granting more straightforward access to information. The Think-Aloud method, contextual inquiries, and interviews were performed with physicians from the Department of Dermatology at the University Hospital Essen in Germany. The user statements and observations that were obtained were grouped and categorized using an affinity diagram. Based on the derived subjects, requirements were defined, confirmed, and prioritized. The resulting affinity diagram revealed four topics of importance at the point of care. These topics are "Identifying and Processing the Important", a comprehensive "Patient Record", tasks and challenges in the "Clinical Routine", and interactions and experiences with the available "Systems". All aspects have been reflected in 135 requirements for developing context- and indication-specific patient dashboards. Our work has elucidated the most important aspects to consider when designing a dashboard that improves patient care by enabling physicians to focus on the relevant information. Furthermore, it has been demonstrated that the aspects most often mentioned are not context-specific and can be generalized to other medical contexts.

摘要

为了对恶性黑素瘤患者进行及时有效的治疗,医生必须快速掌握患者的整体状况。本研究旨在通过在医疗现场进行出声思考、情境询问和访谈,分析特定情境下的特征和流程,从而推导出对仪表板的需求,以便更直接地获取信息。德国埃森大学医院皮肤科的医生参与了此次研究。通过使用亲和图对获取的用户陈述和观察结果进行分组和分类。基于推导出的主题,定义、确认并确定了优先级。亲和图的结果显示了在医疗现场的四个重要主题。这些主题分别是“识别和处理重要信息”、全面的“患者记录”、“临床常规”中的任务和挑战以及与现有“系统”的交互和体验。在开发特定于上下文和适应证的患者仪表板时,总共提出了 135 条需求,这些需求都反映了上述四个主题。本研究阐明了在设计能够改善患者护理的仪表板时需要考虑的最重要方面,因为它可以帮助医生专注于相关信息。此外,研究还表明,经常被提及的方面并不是特定于情境的,它们可以推广到其他医疗情境中。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/afed/11289254/3219407a50c5/41598_2024_67857_Fig1_HTML.jpg

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