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西班牙言语治疗师的职业压力、职业倦怠与工作满意度

Occupational stress, burnout, and job satisfaction amongst Spanish speech-language pathologists.

作者信息

Baixauli Inmaculada, Dasí Molina María, Berenguer Carmen

机构信息

Departamento de Logopedia (Speech-Language Pathology Department), Universidad Católica de Valencia San Vicente Martir, Valencia, Spain.

Departamento de Logopedia (Speech-Language Pathology Department), Universidad de Valencia, Valencia, Spain.

出版信息

Int J Speech Lang Pathol. 2024 Aug 1:1-14. doi: 10.1080/17549507.2024.2355908.

DOI:10.1080/17549507.2024.2355908
PMID:39089329
Abstract

PURPOSE

The current research aimed to determine the prevalence and the relationships between perceived stress, burnout, and job satisfaction among practicing speech-language pathologists (SLPs) in Spain. In addition, their perspectives and experiences related to their job were explored.

METHOD

A mixed methods research design was used with cross-sectional quantitative and qualitative methodology. Four hundred and thirty-eight SLPs completed the Perceived Stress Scale, the Maslach Burnout Inventory, and the Font Roja Job Satisfaction Questionnaire in order to report perceived stress, burnout, and job satisfaction, respectively. Ten SLPs participated in semi-structured interviews.

RESULT

With respect to stress, 61.6% of SLPs reported a moderate level of stress and 18.7% reported a high level of stress. With respect to burnout, only 7.56% of the participants met the criteria commonly used for its diagnosis. However, 45.2% of SLPs reported a high level of emotional exhaustion, and 52.7% expressed a low degree of personal accomplishment. Job satisfaction was average for 94% of SLPs and high for just 1% of participants. The level of job satisfaction was significantly related to job stress, emotional exhaustion, and depersonalisation. Qualitative content analyses produced themes and subthemes regarding work recognition, relationships with people in the workplace, work conditions, and job control.

CONCLUSION

A noteworthy percentage of SLPs reported emotional exhaustion and reduced personal achievement. Findings suggest that strengthening job control and social support might become protective factors to avoid the full development of burnout, which should impact positively on an individual's wellbeing and, in turn, the quality of the services provided.

摘要

目的

当前研究旨在确定西班牙执业言语治疗师(SLP)中感知压力、职业倦怠和工作满意度的患病率及其相互关系。此外,还探讨了他们对工作的看法和经历。

方法

采用混合方法研究设计,结合横断面定量和定性方法。438名言语治疗师分别完成了感知压力量表、马氏职业倦怠量表和丰特罗亚工作满意度问卷,以报告感知压力、职业倦怠和工作满意度。10名言语治疗师参与了半结构化访谈。

结果

在压力方面,61.6%的言语治疗师报告有中度压力,18.7%报告有高度压力。在职业倦怠方面,只有7.56%的参与者符合其常用诊断标准。然而,45.2%的言语治疗师报告有高度情绪耗竭,52.7%表示个人成就感较低。94%的言语治疗师工作满意度为中等,只有1%的参与者为高满意度。工作满意度水平与工作压力、情绪耗竭和去个性化显著相关。定性内容分析产生了有关工作认可、与职场人士的关系、工作条件和工作控制的主题和子主题。

结论

相当比例的言语治疗师报告有情绪耗竭和个人成就感降低的情况。研究结果表明,加强工作控制和社会支持可能成为避免职业倦怠全面发展的保护因素,这将对个人幸福感产生积极影响,进而对所提供服务的质量产生积极影响。

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