Department of Smart Hospital, The First Hospital of China Medical University, Shenyang, China.
The Internet Hospital Branch of the Chinese Research Hospital Association, Beijing, China.
J Med Internet Res. 2024 Nov 8;26:e54018. doi: 10.2196/54018.
Internet hospitals (IHs) have rapidly developed as a promising strategy to address supply-demand imbalances in China's medical industry, with their capabilities directly dependent on information platform functionality. Furthermore, a novel theory of "Trinity" smart hospital has provided advanced guidelines on IH constructions.
This study aimed to explore the construction experience, construction models, and development prospects based on operational data from IHs.
Based on existing information systems and internet service functionalities, our hospital has built a "Smart Hospital Internet Information Platform (SHIIP)" for IH operations, actively to expand online services, digitalize traditional health care, and explore health care services modes throughout the entire process and lifecycle. This article encompasses the platform architecture design, technological applications, patient service content and processes, health care professional support features, administrative management tools, and associated operational data.
Our platform has presented a set of data, including 82,279,669 visits, 420,120 online medical consultations, 124,422 electronic prescriptions, 92,285 medication deliveries, 6,965,566 prediagnosis triages, 4,995,824 offline outpatient appointments, 2025 medical education articles with a total of 15,148,310 views, and so on. These data demonstrate the significant role of IH as an indispensable component of our physical hospital services, with deep integration between online and offline health care systems.
The upward trends in various data metrics indicate that our IH has gained significant recognition and usage among both the public and healthcare workers, and may have promising development prospects. Additionally, the platform construction approach, which prioritizes comprehensive service digitization and the 'Trinity' of the public, healthcare workers, and managers, serves as an effective means of promoting the development of Internet Hospitals. Such insights may prove invaluable in guiding the development of IH and facilitating the continued evolution of the Internet healthcare sector.
互联网医院作为解决中国医疗行业供需失衡的一种有前途的策略，发展迅速，其能力直接依赖于信息平台功能。此外，“三位一体”智慧医院的新理论为互联网医院建设提供了先进的指导。
本研究旨在基于互联网医院的运营数据，探讨其建设经验、建设模式和发展前景。
基于现有的信息系统和互联网服务功能，我院构建了一个“智慧医院互联网信息平台（SHIIP）”，用于互联网医院运营，积极拓展在线服务，数字化传统医疗保健，并探索全过程、全生命周期的医疗保健服务模式。本文涵盖了平台架构设计、技术应用、患者服务内容和流程、医护人员支持功能、行政管理工具以及相关运营数据。
我们的平台呈现了一组数据，包括 82279669 次访问、420120 次在线医疗咨询、124422 张电子处方、92285 次药品配送、6965566 次预诊断分诊、4995824 次线下门诊预约、2025 篇医学教育文章，总浏览量达 15148310 次等等。这些数据表明，互联网医院作为我们实体医院服务不可或缺的组成部分，具有线上和线下医疗系统的深度融合，发挥着重要作用。
各项数据指标的上升趋势表明，我们的互联网医院已经得到了公众和医护人员的广泛认可和使用，具有广阔的发展前景。此外，该平台建设方法注重全面服务数字化和公众、医护人员和管理人员的“三位一体”，是促进互联网医院发展的有效手段。这些见解可能对指导互联网医院的发展和促进互联网医疗领域的持续发展具有重要意义。
