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基于结构方程模型探究飞行餐食的食物质量对积极情绪及持续使用意愿的影响因素

The Antecedents of Positive Emotion and Continuous Usage of In-Flight Meals with Respect to Food Quality Using Structural Equation Modeling.

作者信息

Lee Won Seok, Moon Joonho

机构信息

Department of Tourism and Recreation, Kyonggi University, Suwon 443760, Republic of Korea.

Department of Tourism Administration, Kangwon National University, Chuncheon 24341, Republic of Korea.

出版信息

Foods. 2024 Aug 21;13(16):2622. doi: 10.3390/foods13162622.

DOI:10.3390/foods13162622
PMID:39200549
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11353473/
Abstract

This work aimed to explore the food quality attributes of in-flight meals and to examine the antecedents of positive emotion and continuous usage of these meals. As a subdimension, this study uses multiple attributes: menu diversity, familiarity, temperature, nutrition, and presentation. Another purpose of this work is to examine the moderating effect of menu diversity on the relationship between nutrition and continuance usage. A survey via clickworker was used to collect the data for this work. There were 317 valid observations for statistical inference. This study used a structural equation model to test the hypotheses, and the Hayes process model macro 1 was adopted to test the moderating effect. The results showed that all independent variables other than familiarity significantly accounted for positive emotion. Moreover, all of these attributes had a positive impact on continuous usage. This work unveiled a significant moderating effect of menu diversity on the relationship between nutrition and continuance usage. This research elucidates the literature by clarifying the influential attributes of emotion and continuous usage intention in the domain of in-flight meal products and discussing practical implications.

摘要

这项工作旨在探索机上餐食的食品质量属性,并研究积极情绪的前因以及这些餐食的持续使用情况。作为一个子维度,本研究使用了多个属性:菜单多样性、熟悉度、温度、营养和呈现方式。这项工作的另一个目的是检验菜单多样性对营养与持续使用之间关系的调节作用。通过点击工收集数据用于此项工作。共有317个有效观测值用于统计推断。本研究使用结构方程模型来检验假设,并采用海斯过程模型宏1来检验调节作用。结果表明,除熟悉度外,所有自变量均能显著解释积极情绪。此外,所有这些属性对持续使用都有积极影响。这项工作揭示了菜单多样性对营养与持续使用之间关系的显著调节作用。本研究通过阐明机上餐食产品领域中情绪和持续使用意图的影响属性并讨论实际意义,丰富了相关文献。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/5704708c1754/foods-13-02622-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/76c0d5513d8c/foods-13-02622-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/317b39ba7029/foods-13-02622-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/5704708c1754/foods-13-02622-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/76c0d5513d8c/foods-13-02622-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/317b39ba7029/foods-13-02622-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d5bd/11353473/5704708c1754/foods-13-02622-g003.jpg

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本文引用的文献

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Food-Evoked Emotion, Product Acceptance, Food Preference, Food Choice and Consumption: Some New Perspectives.食物引发的情感、产品接受度、食物偏好、食物选择与消费:一些新视角
Foods. 2023 May 23;12(11):2095. doi: 10.3390/foods12112095.
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Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector.通过对新冠疫情危机的战略应对激发积极情绪:来自旅游业的证据。
Tour Manag. 2022 Jun;90:104485. doi: 10.1016/j.tourman.2021.104485. Epub 2021 Dec 31.
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Understanding the determinants of e-wallet continuance usage intention in Malaysia.
了解马来西亚电子钱包持续使用意愿的决定因素。
Qual Quant. 2022;56(5):3413-3439. doi: 10.1007/s11135-021-01276-7. Epub 2021 Nov 9.
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The Relationship Between Salivary Redox, Diet, and Food Flavor Perception.唾液氧化还原、饮食与食物风味感知之间的关系
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What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender.在中国的快餐店中,是什么驱动着顾客的满意度、忠诚度和幸福感?感知价格、服务质量、食品质量、物理环境质量以及性别的调节作用。
Foods. 2020 Apr 8;9(4):460. doi: 10.3390/foods9040460.
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Nutrition quality of food purchases varies by household income: the SHoPPER study.家庭收入影响食物购买的营养质量:SHoPPER 研究。
BMC Public Health. 2019 Feb 26;19(1):231. doi: 10.1186/s12889-019-6546-2.
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Appetite. 2014 Jun;77:31-5. doi: 10.1016/j.appet.2014.02.009. Epub 2014 Feb 28.
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Relationship between food safety and critical violations on restaurant inspections: an empirical investigation of bacterial pathogen content.餐厅检查中食品安全与严重违规行为之间的关系:对细菌病原体含量的实证调查
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