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建立关系,形成合作:从一场寻求在医疗保健领域培养解决方案的无主题会议中吸取的经验教训。

Building Relationships, Forming Collaborations: Lessons Learned From an Unconference Seeking to Cultivate Solutions in Healthcare.

机构信息

Faculty of Health Sciences, University of Lethbridge, Lethbridge, Alberta, Canada.

Dhillon School of Business, University of Lethbridge, Lethbridge, Alberta, Canada.

出版信息

Health Expect. 2024 Oct;27(5):e70021. doi: 10.1111/hex.70021.

DOI:10.1111/hex.70021
PMID:39264797
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11391944/
Abstract

INTRODUCTION

Calls for a 'major rethinking' of the delivery of healthcare services are echoed across Canada as the healthcare crisis continues. Proposed strategies to address the challenges of this crisis include: a transdisciplinary approach that is patient-focused and community-based; a representative team composed of patients, caregivers, healthcare providers, decision makers and policymakers; and authentic collaboration among stakeholder groups throughout the research cycle.

OBJECTIVE

This study aimed to enable community members to take on a leading role in building capacity and to provide a space for discourse among diverse groups while respecting community wisdom, values and priorities.

METHODS

The Collaborative Health Research Institute of Southern Alberta (CHRISA) organized a participant-oriented Unconference event to address the factors contributing to the healthcare crisis in Alberta, Canada. An Unconference is a participant-oriented meeting where the attendees nominate the topics, agree on the agenda and lead the sessions. This article describes the Unconference programme and presents the findings from a thematic analysis of the discussion notes from breakout sessions, feedback from participants (i.e., lessons learned) and pragmatic recommendations for future Unconference events.

RESULTS

Findings from sessions included the following: (1) identifying the 'wicked' problems, (2) the factors/causes contributing to each problem (i.e., contributors) and (3) potential multifaceted solutions or ideas to remedy the problem. Lessons learned from the postevent evaluation resulted in six recommendations for organizing future Unconferences.

CONCLUSION

The CHRISA Unconference achieved its goals by providing a venue for attendees to connect, engage and network on topics of interest, explore new ways of addressing challenges in healthcare and serve as a foundation for future initiatives and collaborations in healthcare research and practice.

PATIENT OR PUBLIC CONTRIBUTION

The Unconference was attended by community members who identify as patients, frontline workers, programme administrators and representatives of public organizations and agencies. Participants contributed to breakout session discussions, provided feedback on the Unconference and offered recommendations for future events. The co-authors are service users, people with lived experience or those work in the healthcare setting; they have been involved in data collection, analysis and interpretation, and contributed to this report.

摘要

引言

随着加拿大医疗保健危机的持续,人们呼吁对医疗服务的提供进行“重大反思”。为应对这场危机的挑战而提出的策略包括:以患者为中心、以社区为基础的跨学科方法;由患者、护理人员、医疗保健提供者、决策者和政策制定者组成的代表性团队;以及在整个研究周期中,利益相关者群体之间进行真正的合作。

目的

本研究旨在使社区成员能够在建立能力方面发挥主导作用,并为不同群体之间的对话提供空间,同时尊重社区的智慧、价值观和优先事项。

方法

艾伯塔省南部合作健康研究所以参与者为导向举办了一次非传统会议,以解决加拿大艾伯塔省医疗保健危机的因素。非传统会议是一种以参与者为导向的会议,与会者提名主题、商定议程并领导会议。本文介绍了非传统会议的方案,并展示了对来自分组会议的讨论记录、与会者的反馈(即经验教训)和对未来非传统会议的实用建议的主题分析结果。

结果

会议的结果包括:(1)确定“棘手”的问题;(2)导致每个问题的因素/原因(即贡献者);(3)潜在的多方面解决方案或想法来解决问题。从会后评估中得出了组织未来非传统会议的六项建议。

结论

CHRISA 非传统会议通过提供一个场所,让与会者就感兴趣的主题进行联系、参与和交流,探索解决医疗保健挑战的新方法,并为未来的医疗保健研究和实践倡议和合作奠定基础,从而实现了其目标。

患者或公众贡献

参加非传统会议的是自认为是患者、一线工作人员、项目管理员以及公共组织和机构代表的社区成员。与会者参与了分组会议讨论,对非传统会议提供了反馈,并为未来的活动提出了建议。共同作者是服务使用者、有过生活经历的人或在医疗保健环境中工作的人;他们参与了数据收集、分析和解释,并为本报告做出了贡献。

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