Tokita Christopher K, Aslett Kevin, Godel William P, Sanderson Zeve, Tucker Joshua A, Nagler Jonathan, Persily Nathaniel, Bonneau Richard
Department of Ecology and Evolutionary Biology, Princeton University, Princeton, NJ 08544, USA.
Center for Social Media and Politics, New York University, New York, NY 10012, USA.
PNAS Nexus. 2024 Sep 10;3(10):pgae396. doi: 10.1093/pnasnexus/pgae396. eCollection 2024 Oct.
Measuring the impact of online misinformation is challenging. Traditional measures, such as user views or shares on social media, are incomplete because not everyone who is exposed to misinformation is equally likely to believe it. To address this issue, we developed a method that combines survey data with observational Twitter data to probabilistically estimate the number of users both exposed to and likely to believe a specific news story. As a proof of concept, we applied this method to 139 viral news articles and find that although false news reaches an audience with diverse political views, users who are both exposed and receptive to believing false news tend to have more extreme ideologies. These receptive users are also more likely to encounter misinformation earlier than those who are unlikely to believe it. This mismatch between overall user exposure and receptive user exposure underscores the limitation of relying solely on exposure or interaction data to measure the impact of misinformation, as well as the challenge of implementing effective interventions. To demonstrate how our approach can address this challenge, we then conducted data-driven simulations of common interventions used by social media platforms. We find that these interventions are only modestly effective at reducing exposure among users likely to believe misinformation, and their effectiveness quickly diminishes unless implemented soon after misinformation's initial spread. Our paper provides a more precise estimate of misinformation's impact by focusing on the exposure of users likely to believe it, offering insights for effective mitigation strategies on social media.
衡量网络错误信息的影响具有挑战性。传统的衡量方法,如社交媒体上的用户浏览量或分享量,并不完整,因为并非每个接触到错误信息的人都同样有可能相信它。为了解决这个问题,我们开发了一种方法,将调查数据与推特观测数据相结合,以概率方式估计接触并可能相信某一特定新闻报道的用户数量。作为概念验证,我们将此方法应用于139篇热门新闻文章,发现尽管虚假新闻会触及具有不同政治观点的受众,但接触并容易相信虚假新闻的用户往往具有更极端的意识形态。这些容易相信虚假新闻的用户也比那些不太可能相信虚假新闻的用户更早接触到错误信息。总体用户接触量与容易相信虚假新闻的用户接触量之间的这种不匹配,凸显了仅依靠接触量或互动数据来衡量错误信息影响的局限性,以及实施有效干预措施的挑战。为了展示我们的方法如何应对这一挑战,我们随后对社交媒体平台常用的干预措施进行了数据驱动的模拟。我们发现,这些干预措施在减少可能相信错误信息的用户的接触量方面效果有限,而且除非在错误信息最初传播后不久就实施,其效果会迅速减弱。我们的论文通过关注可能相信错误信息的用户的接触情况,对错误信息的影响进行了更精确的估计,为社交媒体上的有效缓解策略提供了见解。