Junça-Silva Ana
Business Research Unit, ISCTE-Instituto Universitário de Lisboa, 1649-026 Lisboa, Portugal.
Animals (Basel). 2024 Dec 4;14(23):3503. doi: 10.3390/ani14233503.
Work-pet family conflict has emerged as a novel form of work-life conflict, reflecting the increasingly significant role that pets play in modern families. Guided by role theory, work-pet family conflict is anticipated to produce outcomes similar to those of traditional work-life conflict. Accordingly, we developed a conceptual model to examine how work-pet family conflict affects employees' emotional exhaustion. Drawing on role theory, we tested whether the experience of guilt serves as an affective mechanism linking work-pet family conflict to emotional exhaustion. Data were collected from 356 pet owners to empirically test the model. The results revealed a significant relationship between work-pet family conflict and emotional exhaustion, mediated by employees' experienced guilt. This study underscores the relevance of work-pet family conflict as a distinct form of work-life conflict and highlights the role of guilt as a key emotional driver that contributes to employees' emotional exhaustion in this context. Hence, organizations can delineate strategies to mitigate work-pet family conflict by offering flexible work arrangements, implementing pet-friendly policies, providing pet care benefits, and fostering a culture that supports work-life balance. These measures can potentially help employees better manage the demands of both work and pet responsibilities.
工作与宠物相关的家庭冲突已成为一种新型的工作与生活冲突形式，反映出宠物在现代家庭中发挥着越来越重要的作用。在角色理论的指导下，工作与宠物相关的家庭冲突预计会产生与传统工作与生活冲突类似的结果。因此，我们构建了一个概念模型，以研究工作与宠物相关的家庭冲突如何影响员工的情绪耗竭。借鉴角色理论，我们检验了内疚感是否作为一种情感机制，将工作与宠物相关的家庭冲突与情绪耗竭联系起来。我们从356名宠物主人那里收集了数据，以实证检验该模型。结果显示，工作与宠物相关的家庭冲突与情绪耗竭之间存在显著关系，员工的内疚感起到了中介作用。本研究强调了工作与宠物相关的家庭冲突作为一种独特的工作与生活冲突形式的相关性，并突出了内疚感在这种情况下作为导致员工情绪耗竭的关键情感驱动因素的作用。因此，组织可以制定策略来缓解工作与宠物相关的家庭冲突，比如提供灵活的工作安排、实施宠物友好政策、提供宠物护理福利，以及营造一种支持工作与生活平衡的文化。这些措施可能有助于员工更好地应对工作和照顾宠物的双重需求。
