Höglund Markus, Wårdh Inger, Shahnavaz Shervin, Berteröf Carina
Center for Orofacial Medicine, Public Dental Service Östergötland, Linköping, Sweden; Department of Dental Medicine, Karolinska Institutet, Huddinge, Sweden. markus.hoglund%40ki.se.
Department of Dental Medicine, Karolinska Institutet, Huddinge, Sweden; Academic Center of Geriatric Dentistry, Stockholm, Sweden; Department of Health Sciences, University of Karlstad, Karlstad, Sweden.
Acta Odontol Scand. 2024 Dec 18;83:696-701. doi: 10.2340/aos.v83.42447.
To explore patients' experiences of dental staff recognising their dental anxiety.
Semi-structured interviews were conducted with 10 adults who identified themselves as dentally anxious. The sampling of study participants was purposive, and the audio-recorded interviews were transcribed verbatim. Classical grounded theory and constant comparative analysis were used to analyse the interview data inductively. Theoretical saturation was reached after eight interviews.
Hope for 'Fingerspitzengefühl' from the dental staff emerged as the core category, which means having an intuitive instinct about a situation and knowing how to react to it. It also is tact or sensitivity that comes with experience. The foundation for this core was four categories: Dental anxiety causes involuntary signals, Strategies to minimise contact, Seen and respected by the staff, and Recognisable strategies. The interviewees hoped that the dental staff would notice their dental anxiety and understand their feelings of shame, and take relevant actions to alleviate their anxiety.
Dentally anxious patients often struggle to express their anxiety but hope to find a dentist with Fingerspitzengefühl. The result cannot be generalised but transferred to a similar population.
探讨患者对于牙科工作人员识别其牙科焦虑的体验。
对10名自认为有牙科焦虑的成年人进行了半结构化访谈。研究参与者的抽样是有目的的，对录音访谈进行了逐字转录。采用经典扎根理论和持续比较分析对访谈数据进行归纳分析。在进行了8次访谈后达到了理论饱和。
对牙科工作人员“指尖感觉”的期望成为核心类别，“指尖感觉”是指对一种情况有一种直观的本能并知道如何应对。它也是经验带来的机智或敏锐。这个核心的基础有四个类别：牙科焦虑会引发不自觉的信号、尽量减少接触的策略、被工作人员看到和尊重、以及可识别的策略。受访者希望牙科工作人员能注意到他们的牙科焦虑，理解他们的羞耻感，并采取相关行动减轻他们的焦虑。
有牙科焦虑症的患者往往难以表达他们的焦虑，但希望找到一位有“指尖感觉”的牙医。该结果不能一概而论，而是适用于类似人群。
