Kervinen Elina, Vähätalo Lauri, Siukola Anna, Reho Tiia, Winell Klas, Sauni Riitta
Faculty of Medicine and Health Technology, University of Tampere, Tampere, Finland.
Pihlajalinna, Tampere, Finland.
Digit Health. 2025 Jan 6;11:20552076241297409. doi: 10.1177/20552076241297409. eCollection 2025 Jan-Dec.
The rise in mental health-related work disability pensions highlights the need for more research on how occupational health care (OHC) can support mental health, including the use of telehealth (TH) services in mental health care.
The research, employing a descriptive qualitative approach through interviews ( = 42), focused on experiences of professionals from a private OHC service provider in Finland and human resource representatives (HRRs) of OHC client companies. Inductive content analysis was used to analyze the data.
Our research suggests that TH services provided by OHC can enhance access to care and expedite the initiation of work ability support, particularly in mental health cases. However, potential challenges include a perceived sense of distance, superficiality in interactions, and difficulty in forming a comprehensive understanding due to few non-verbal cues.
A combined approach of TH and face-to-face services is suggested to provide flexible, and individualized support. Further studies on remote low-threshold discussion mental health services and studies comparing TH and face-to-face services are advised.
与心理健康相关的工作残疾抚恤金的增加凸显了对职业卫生保健（OHC）如何支持心理健康进行更多研究的必要性，包括远程医疗（TH）服务在心理保健中的应用。
该研究采用描述性定性方法，通过访谈（n = 42），重点关注芬兰一家私人职业卫生保健服务提供商的专业人员以及职业卫生保健客户公司的人力资源代表（HRR）的经历。采用归纳式内容分析法对数据进行分析。
我们的研究表明，职业卫生保健提供的远程医疗服务可以增加获得护理的机会，并加快工作能力支持的启动，特别是在心理健康案例中。然而，潜在的挑战包括一种距离感、互动的表面化，以及由于非语言线索较少而难以形成全面的理解。
建议采用远程医疗和面对面服务相结合的方法，以提供灵活、个性化的支持。建议对远程低门槛心理健康讨论服务进行进一步研究，并对远程医疗和面对面服务进行比较研究。
