Kurek Magdalena, Tatara Tomasz, Świtalski Jakub, Fronczak Adam, Tatara Magdalena, Augustynowicz Anna
Department of Public Health, Faculty of Health Sciences, Medical University of Warsaw, 02-091 Warsaw, Poland.
Department of Health Economics and Medical Law, Faculty of Health Sciences, Medical University of Warsaw, 01-445 Warsaw, Poland.
Cancers (Basel). 2025 Jan 6;17(1):153. doi: 10.3390/cancers17010153.
Patient satisfaction is one of the indicators of the quality of nursing care. The purpose of this study is to find out the level of satisfaction of patients with multiple myeloma with the quality of nursing care in oncology units. Data were obtained by a diagnostic survey method, using the Newcastle Nursing Satisfaction Scale. The survey was conducted among patients from four oncology departments in Poland on the day the patient was discharged or transferred to another unit. Participation in the study was voluntary and required patient consent. Patients were assured of the anonymity of their responses. The study included 65 men and 75 women treated with chemotherapy and autologous hematopoietic stem cell transplant. Experiences and satisfaction with nursing care presented a level of 71.80 points and 74.46 points, respectively. The analysis showed no statistically significant differences between the groups in terms of treatment and gender. A statistically significant negative association was shown between age and nursing care experience score (r = -0.19; = 0.024). Positive associations were shown between length of stay on the unit and rating of experience of nursing care (r = 0.23; = 0.006) and satisfaction with nursing care (r = 0.26; = 0.002). The experience and satisfaction with nursing care among patients treated for multiple myeloma in Polish oncology units is moderate. Efforts should be made to improve the quality of nursing care, especially taking into account the needs of the elderly.
患者满意度是护理质量的指标之一。本研究的目的是了解多发性骨髓瘤患者对肿瘤科室护理质量的满意程度。数据通过诊断性调查方法获得，采用纽卡斯尔护理满意度量表。该调查在波兰四个肿瘤科室的患者出院或转至另一科室当天进行。参与研究是自愿的，且需要患者同意。患者被告知其回答将被保密。该研究纳入了65名接受化疗和自体造血干细胞移植的男性患者以及75名女性患者。护理体验和满意度得分分别为71.80分和74.46分。分析表明，两组在治疗和性别方面无统计学显著差异。年龄与护理体验得分之间存在统计学显著的负相关（r = -0.19；P = 0.024）。住院时间与护理体验评分（r = 0.23；P = 0.006）以及护理满意度（r = 0.26；P = 0.002）之间呈正相关。波兰肿瘤科室中接受多发性骨髓瘤治疗的患者的护理体验和满意度处于中等水平。应努力提高护理质量，尤其要考虑老年人的需求。
