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影响肿瘤专科护士护理分配和职业倦怠的决定因素。

Determinants Affecting the Rationing of Nursing Care and Professional Burnout among Oncology Nurses.

机构信息

Department of Hematology and Transplantation, Lower Silesian Oncology, Pulmonology and Hematology Center, 53-439 Wroclaw, Poland.

Department of Nursing and Obstetrics, Wroclaw Medical University, 51-618 Wroclaw, Poland.

出版信息

Int J Environ Res Public Health. 2022 Jun 11;19(12):7180. doi: 10.3390/ijerph19127180.

Abstract

Rationing of nursing care (RNC) is characterized by the omission of any aspect of the required patient care, resulting in incomplete or delayed nursing activities. Oncology nurses are exposed to a very high psychological burden, which can lead to the development of professional burnout syndrome (PBS). The level of PBS might be related to life and job satisfaction. This study aimed to identify determinants affecting RNC and reveal the relationship between RNC, life and job satisfaction, and the PBS levels among oncology nurses. The sample was a hundred oncology nurses from four hospitals in Poland with a mean age of 43.26 ± 10.69 years. The study was conducted from March 2019 to February 2020. The self-administered sociodemographic questionnaire and validated scales determining missed nursing care, job and life satisfaction, and life orientation were used: Basel Extent of Rationing of Nursing Care-Revised (BERNCA-R), Satisfaction with Job Scale (SWJS), Satisfaction with Life Scale (SWLS), Life Orientation Test-Revised (LOT-R), and Maslach Burnout Inventory (MBI). The mean BERNCA score was 1.55 ± 0.15, which indicates the frequency of RNC was between “never” and “rarely”. The mean SWJS score was 11.71 ± 5.97, which showed that nurses were “dissatisfied” and “rather dissatisfied” with their job. A low SWLS score was reported by 59% of nurses, which means that more than half of the respondents described their life satisfaction as low. In LOT-R, 66% of nurses reported pessimistic and 31% neutral life orientation. The mean overall MBI score was 49.27 ± 19.76 points (EE = 63.56 ± 25.37, DEP = 37.2 ± 24.95, and lack of PA = 47.05 ± 22.04), which means that half of the nurses perceived burnout and half did not. Additionally, the higher the job satisfaction (SWJS), the more frequent the RNC (BERNCA) (p < 0.05). The greater the EE, the stronger the sense of lack of PA, and the higher the PBS (MBI) level, the less frequent the RNC (BERNCA). In conclusion, there is a phenomenon of omission of some aspects of care among oncology nurses, but it is not frequent and concerns areas not directly related to therapeutic tasks, but requiring effort and not resulting in quick noticeable effects. It depends only little on life satisfaction and more on job satisfaction and PBS level. The results may indicate the professionalism of Polish nurses, their responsibility towards their patients’ life and health, and the sense of mission that enables them to perform their duties regardless of the external and internal difficulties. The presence of the PBS phenomenon in oncology nurses highlights the need for continued research in this area.

摘要

护理配给(RNC)的特点是省略了患者护理所需的任何方面,导致护理活动不完整或延迟。肿瘤护士承受着很高的心理负担,这可能导致职业倦怠综合征(PBS)的发展。PBS 的水平可能与生活和工作满意度有关。本研究旨在确定影响 RNC 的决定因素,并揭示肿瘤护士 RNC、生活和工作满意度与 PBS 水平之间的关系。样本是来自波兰四家医院的 100 名肿瘤护士,平均年龄为 43.26±10.69 岁。该研究于 2019 年 3 月至 2020 年 2 月进行。使用了自我管理的社会人口学问卷和经过验证的量表来确定遗漏的护理、工作和生活满意度以及生活取向:巴塞尔护理配给程度修订版(BERNCA-R)、工作满意度量表(SWJS)、生活满意度量表(SWLS)、生活取向测试修订版(LOT-R)和马斯拉奇倦怠量表(MBI)。平均 BERNCA 评分为 1.55±0.15,这表明 RNC 的频率在“从不”和“很少”之间。平均 SWJS 评分为 11.71±5.97,表明护士对工作“不满意”和“相当不满意”。59%的护士报告 SWLS 评分较低,这意味着超过一半的受访者表示生活满意度较低。在 LOT-R 中,66%的护士报告悲观,31%中性的生活取向。MBI 的平均总分是 49.27±19.76 分(EE=63.56±25.37,DEP=37.2±24.95,缺乏 PA=47.05±22.04),这意味着一半的护士感到倦怠,另一半则没有。此外,工作满意度(SWJS)越高,RNC(BERNCA)越频繁(p<0.05)。EE 越高,缺乏 PA 的感觉越强,PBS(MBI)水平越高,RNC(BERNCA)越不频繁。总之,肿瘤护士中存在忽视一些护理方面的现象,但并不频繁,而且关注的不是直接与治疗任务相关的领域,而是需要努力且不会带来快速明显效果的领域。它只与生活满意度有点关系,更多的是与工作满意度和 PBS 水平有关。研究结果可能表明波兰护士的专业性、对患者生命和健康的责任感以及使命感,使他们能够在不考虑内外困难的情况下履行职责。肿瘤护士中存在 PBS 现象,突出了该领域需要进一步研究。

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