Park Jin-Sun, Seo Kyoung-Woo, Lee Jung Eun, Kim Kyoung-Hwa, Ahn Jeong-Ah
Department of Cardiology, Ajou University School of Medicine, Suwon, Korea.
College of Nursing, University of Rhode Island, Kingston, RI, United States of America.
PLoS One. 2025 Jan 13;20(1):e0317417. doi: 10.1371/journal.pone.0317417. eCollection 2025.
Heart failure (HF) is a chronic condition with an unpredictable trajectory, making effective communication between patients and healthcare providers crucial for optimizing outcomes. This study aims to investigate and compare the communication needs regarding HF trajectory and palliative care between patients and healthcare providers and to identify factors associated with the communication needs of patients with HF.
A cross-sectional study design was employed, involving 100 patients with HF and 35 healthcare providers. Data were collected using structured questionnaires assessing communication needs, health literacy, self-care behavior, and social support. Statistical analyses were performed, including Spearman's rank correlation, Pearson's correlation, and multiple regression analyses.
Patients prioritized communication related to device-related questions, whereas healthcare providers focused more on aspects of HF in daily life. Both groups ranked end-of-life communication as the lowest priority. The communication needs of patients were positively correlated with health literacy (r = 0.27, p = .007), self-care behavior (r = 0.32, p = .001), and social support (r = 0.24, p = .016). Multiple regression analyses indicated that self-care behavior was a significant factor influencing the communication needs of patients (β = 0.27, p = .011).
Enhanced patient-centered communication strategies are required to address the communication priority gaps between patients and healthcare providers. Improving health literacy, supporting self-care behaviors, and leveraging social support are critical in meeting patients' communication needs. Tailored communication training for healthcare providers can bridge this gap and improve overall HF management.
心力衰竭(HF)是一种病程难以预测的慢性疾病,因此患者与医疗服务提供者之间的有效沟通对于优化治疗结果至关重要。本研究旨在调查和比较患者与医疗服务提供者在心力衰竭病程和姑息治疗方面的沟通需求,并确定与心力衰竭患者沟通需求相关的因素。
采用横断面研究设计,纳入100例心力衰竭患者和35名医疗服务提供者。使用结构化问卷收集数据,评估沟通需求、健康素养、自我护理行为和社会支持。进行了统计分析,包括Spearman等级相关性分析、Pearson相关性分析和多元回归分析。
患者将与设备相关问题的沟通列为优先事项,而医疗服务提供者更关注日常生活中与心力衰竭相关的方面。两组均将临终沟通列为最不优先的事项。患者的沟通需求与健康素养(r = 0.27,p = 0.007)、自我护理行为(r = 0.32,p = 0.001)和社会支持(r = 0.24,p = 0.016)呈正相关。多元回归分析表明,自我护理行为是影响患者沟通需求的重要因素(β = 0.27,p = 0.011)。
需要加强以患者为中心的沟通策略,以解决患者与医疗服务提供者之间的沟通优先差距。提高健康素养、支持自我护理行为和利用社会支持对于满足患者的沟通需求至关重要。为医疗服务提供者提供量身定制的沟通培训可以弥合这一差距,并改善整体心力衰竭管理。