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非语言沟通问卷:一种评估有效互动的方法。

Non-verbal communication questionnaire: a measure to assess effective interaction.

作者信息

Khan Maryam, Zeb Sana, Batool Rabia, Gasiorowska Agata

机构信息

Faculty of Psychology, SWPS University, Wroclaw, Poland.

School of Economics, Quaid-i-Azam University, Islamabad, Pakistan.

出版信息

Front Psychol. 2025 Jan 8;15:1409675. doi: 10.3389/fpsyg.2024.1409675. eCollection 2024.

Abstract

In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-verbal cues, are based on Khan and Zeb's (2021) version of the 10-part model of non-verbal communication. Study 1 reports the development of the NVCQ and provides initial support for the factorial structure of the measure in a Pakistani sample. Studies 2 and 3 confirmed the factorial structure and demonstrated the construct validity of the NVCQ. A preregistered Study 4 confirmed the factorial structure in a Polish sample, and provided additional support for the construct validity of the measure, while Study 5 demonstrated its adequate test-retest reliability. We conclude that the NVCQ is a psychometrically sound instrument for assessing effective communication that incorporates non-verbal aspects in every domain of life, from clinical to research settings.

摘要

在五项研究中,我们记录了非言语沟通问卷(NVCQ)的开发与验证过程。这个包含八个条目的测量工具从有效沟通的两个维度评估人们如何感知非言语线索。这两个维度,即鼓励性和抑制性非言语线索,是基于汗和泽布(2021)的十部分非言语沟通模型版本。研究1报告了NVCQ的开发过程,并为该测量工具在巴基斯坦样本中的因子结构提供了初步支持。研究2和3证实了因子结构,并证明了NVCQ的结构效度。一项预先注册的研究4在波兰样本中证实了因子结构,并为该测量工具的结构效度提供了额外支持,而研究5则证明了其足够的重测信度。我们得出结论,NVCQ是一种心理测量学上合理的工具,用于评估有效沟通,它将非言语方面纳入了从临床到研究环境等生活的各个领域。

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