Glavin Paul, Schieman Scott
McMaster University, Hamilton, ON, Canada.
University of Toronto, Toronto, ON, Canada.
Soc Psychol Q. 2025 Mar;88(1):22-44. doi: 10.1177/01902725241253252. Epub 2024 May 28.
American media coverage of the "Great Resignation" may have contributed to a belief that job dissatisfaction is widespread in the United States, Quality of Employment Survey, we investigate whether individuals' beliefs about job dissatisfaction mirror empirical evidence or align more with media portrayals of widespread discontent. While most study participants expressed personal job satisfaction, over half believed that the majority of Americans were not at all satisfied, indicative of pluralistic ignorance-a phenomenon involving a collective misperception about a group's norms or beliefs. Dissatisfaction beliefs were more common among remote workers and those with fewer work friendships. Moreover, believing in widespread job dissatisfaction was associated with lower organizational commitment, controlling for personal job satisfaction. We discuss the role of pluralistic ignorance in reconciling personal experiences with contrasting media representations of work and the economy.
美国媒体对“大辞职潮”的报道可能导致了一种观念，即工作不满在美国普遍存在。通过就业质量调查，我们探究个人对工作不满的看法是反映了实证证据，还是更符合媒体所描绘的普遍不满情绪。虽然大多数研究参与者表示个人工作满意度较高，但超过一半的人认为大多数美国人一点也不满意，这表明存在多元无知现象——一种涉及对群体规范或信念的集体误解的现象。在远程工作者和工作中朋友较少的人中，对工作不满的看法更为普遍。此外，在控制个人工作满意度的情况下，相信普遍存在工作不满与较低的组织承诺相关。我们讨论了多元无知在调和个人经历与媒体对工作和经济的不同描述方面所起的作用。
