AlDhaen Fatema Saleh
Department of Management, Marketing and Information Systems, College of Business & Finance, Ahlia University Manama, Manama 10878, Bahrain.
Healthcare (Basel). 2025 Mar 12;13(6):614. doi: 10.3390/healthcare13060614.
The purpose of this study is to investigate the role of the adoption of artificial intelligence technology in improving patient safety in hospitals working in gulf Cooperation Council (GCC) countries, with a focus on the mediating role of operational efficiency and moderating effect of digital competence. Applying a quantitative, cross-sectional, and explanatory research design, data were gathered from 300 healthcare professionals across five hospitals in the GCC region. : The results show that AI interventions improve patient safety by improving operational efficiency, while the digital competence of healthcare professionals further enhances the effectiveness of AI interventions. The findings exhibit that AI interventions enhance patient safety through high diagnostic accuracy at 95.2%, combined with 1.8% low medication errors and 92.4% efficient timely interventions. Based on previous research, the proposed approach achieves 5.7% better diagnostic accuracy and 1.4% fewer medication errors, together with 4.9% enhanced timely interventions. These findings highlight the importance of adopting AI technologies and enhancing digital competence among healthcare professionals to optimize operational efficiency and ensure safer healthcare delivery. This study offers actionable insights for healthcare managers and policymakers, emphasizing the need for AI-driven training programs and infrastructure investments.
本研究的目的是调查采用人工智能技术在提高海湾合作委员会（GCC）国家医院患者安全方面的作用，重点关注运营效率的中介作用和数字能力的调节作用。采用定量、横断面和解释性研究设计，从GCC地区五家医院的300名医疗保健专业人员收集数据。结果表明，人工智能干预通过提高运营效率来提高患者安全，而医疗保健专业人员的数字能力进一步提高了人工智能干预的有效性。研究结果显示，人工智能干预通过95.2%的高诊断准确性、1.8%的低用药错误率和92.4%的高效及时干预来提高患者安全。基于先前的研究，所提出的方法实现了5.7%的更好诊断准确性和1.4%的更少用药错误，以及4.9%的增强及时干预。这些发现凸显了采用人工智能技术和提高医疗保健专业人员数字能力以优化运营效率和确保更安全医疗服务的重要性。本研究为医疗保健管理人员和政策制定者提供了可操作的见解，强调了人工智能驱动的培训计划和基础设施投资的必要性。
