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约旦医院护士的情绪智力与留职意愿。

Emotional intelligence and intent to stay among nurses employed in Jordanian hospitals.

机构信息

Faculty of Nursing, Jordan University of Science and Technology, Irbid, Jordan.

Faculty of Nursing, Jordan University of Science and Technology & RN King Hussein cancer Center, Irbid, Jordan.

出版信息

J Nurs Manag. 2020 Mar;28(2):351-358. doi: 10.1111/jonm.12932.

DOI:10.1111/jonm.12932
PMID:31841256
Abstract

AIMS

This study aimed to examine the relationship between Emotional intelligence (EI) and intent to stay and to identify their correlates among nurses.

BACKGROUND

EI plays a significant role in nurses' practice, relationships, behaviours and decisions.

METHODS

A descriptive, cross-sectional study was conducted with a sample of 280 registered nurses working in a public, a private and a university hospital in Jordan. A self-administered questionnaire was used to collect data from the participants.

RESULTS

EI was significantly correlated with nurses' intent to stay (r = .427, p < .01). Some of the nurses' socio-demographic and work-related characteristics were found to predict EI and intent to stay.

CONCLUSION

The findings of the study came with a supportive knowledge about the positive impacts of EI on nurses' intent to stay. Improving both EI and intent to stay among nurses is important because it could have positive effects on organisations' decisions, policymaking process, quality of care, employee commitment and satisfaction.

IMPLICATIONS FOR NURSING MANAGEMENT

Nurse managers should pay attention to the EI of nurses during recruitment considering various determinants of EI identified in the current study. Additionally, nurse managers might want to strengthen factors associated with more stay intent among their staff.

摘要

目的

本研究旨在探讨情绪智力(EI)与护士留职意愿之间的关系,并确定其在护士中的相关因素。

背景

EI 在护士的实践、关系、行为和决策中起着重要作用。

方法

本研究采用描述性、横断面研究方法,对约旦一家公立医院、一家私立医院和一家大学医院的 280 名注册护士进行了抽样调查。采用自填式问卷收集参与者的数据。

结果

EI 与护士留职意愿呈显著正相关(r =.427,p <.01)。研究发现,护士的一些社会人口学和工作相关特征可以预测 EI 和留职意愿。

结论

本研究的结果为 EI 对护士留职意愿的积极影响提供了支持性的知识。提高护士的 EI 和留职意愿非常重要,因为这可能对组织的决策、政策制定过程、护理质量、员工承诺和满意度产生积极影响。

对护理管理的启示

护士管理人员在招聘时应注意护士的 EI,同时考虑到本研究确定的 EI 的各种决定因素。此外,护士管理人员可能希望加强与员工留职意愿相关的因素。

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