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利用在线实践社区探索卫生工作者对手机的非正式使用情况。

Using an online community of practice to explore the informal use of mobile phones by health workers.

作者信息

Glenton Claire, Nabukenya Josephine, Agarwal Smisha, Meltzer Michele, Mukendi Elisabeth, Lwanga Immaculate Nakityo, Namitala Josephine, Reddy Sunanda, Royston Geoff, Tamrat Tigest, Pakenham-Walsh Neil

机构信息

Department of Health and Functioning, Western Norway University of Applied Sciences, 5020 Bergen, Norway.

Department of Information Systems, School of Computing & Informatics Technology, Makerere University, 7062, Kampala, Uganda.

出版信息

Oxf Open Digit Health. 2023 Jan 4;1:oqac003. doi: 10.1093/oodh/oqac003. eCollection 2023.

DOI:10.1093/oodh/oqac003
PMID:40231271
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11932412/
Abstract

Health workers are increasingly harnessing mobile phones to develop their own solutions to work challenges. The mHEALTH-INNOVATE project aims to explore this topic further. In 2022, Healthcare Information for All organized an online discussion among health workers and other stakeholders to inform the project. Twenty-five people joined the discussion. Contributors' descriptions of the varieties of mobile phone use tallied with previous research, including for communication with patients and colleagues. In addition, they described increased mobile phone use in response to the COVID-19 pandemic and the increased need for communication, monitoring and reporting, including during lockdowns. Some solutions were health worker-initiated, including the establishment of WhatsApp groups. The discussion has helped develop a definition of informal mobile phone use.

摘要

卫生工作者越来越多地利用手机来开发应对工作挑战的自身解决方案。“移动健康创新”项目旨在进一步探索这一主题。2022年,全民医疗信息组织了一场卫生工作者和其他利益相关者之间的在线讨论,以为该项目提供信息。25人参加了此次讨论。参与者对手机使用种类的描述与之前的研究一致,包括与患者和同事的沟通。此外,他们还描述了在应对新冠疫情期间手机使用的增加,以及对沟通、监测和报告的需求增加,包括在封锁期间。一些解决方案是由卫生工作者发起的,包括建立WhatsApp群组。这次讨论有助于形成对非正式手机使用的定义。

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JMIR Mhealth Uhealth. 2021 Nov 11;9(11):e32093. doi: 10.2196/32093.
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