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开发综合服务规划工具:从规划西悉尼地方卫生区胸科肿瘤项目中吸取的经验教训。

Developing an Integrated Service Planning Tool: Lessons Learnt from Planning the WSLHD Thoracic Oncology Program.

作者信息

Smythe Kylie, Greenfield David, Calderan Anita, Harnett Paul, Derrett Alison, Nagrial Adnan, Eljiz Kathy

机构信息

Health Services Planning, Western Sydney Local Health District, AU.

School of Population Health, University of New South Wales, AU.

出版信息

Int J Integr Care. 2025 Apr 22;25(2):2. doi: 10.5334/ijic.8976. eCollection 2025 Apr-Jun.

DOI:10.5334/ijic.8976
PMID:40292397
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12023144/
Abstract

AIM

We aim to provide practical guidelines on how to develop integrated service plans that incorporate care provided by multiple specialties.

INTRODUCTION

Bringing specialties together to strategically plan future health service delivery is challenging. In Australia, collaboration between specialties is required to prepare for the introduction of the National Lung Cancer Screening Program (NLCSP). The purpose of this investigation is to provide practical guidelines on how to develop integrated service plans that incorporate care provided by multiple specialties.

DESCRIPTION

Collaborative planning was undertaken in Western Sydney Local Health District (WSLHD) to develop a WSLHD Thoracic Oncology Program Service Plan. The planning process included oversite by a steering committee, engagement of a range of stakeholders, a series of interviews, meetings and workshops, and the documentation of the strategies and actions required to implement the plan. The planning process was analysed to produce an Integrated Service Planning Tool (ISPT).

DISCUSSION

The ISPT includes five key enablers for the planning process: foster a strong culture of collaboration; establish strategic governance; identify a patient journey framework; conduct extensive and flexible stakeholder consultation; and formalise the plan with documentation of a roadmap. Key actions for each enabler translate the ideas into activities.

CONCLUSION

A culture of collaboration across specialties supports the development of an integrated service plan that encompasses the full patient journey. The ISPT provides a blueprint for overcoming a traditional siloed approach to service planning for diseases and conditions that require interdisciplinary care.

摘要

目的

我们旨在提供关于如何制定整合多个专科所提供护理的综合服务计划的实用指南。

引言

将多个专科聚集在一起,从战略上规划未来的医疗服务提供具有挑战性。在澳大利亚,需要专科之间开展合作,为国家肺癌筛查计划(NLCSP)的引入做准备。本调查的目的是提供关于如何制定整合多个专科所提供护理的综合服务计划的实用指南。

描述

在西悉尼地方卫生区(WSLHD)开展了合作规划,以制定一份WSLHD胸科肿瘤项目服务计划。规划过程包括由一个指导委员会进行监督、与一系列利益相关者进行接触、开展一系列访谈、会议和研讨会,以及记录实施该计划所需的策略和行动。对规划过程进行分析,以生成一个综合服务规划工具(ISPT)。

讨论

ISPT包括规划过程的五个关键促成因素:培育强大的合作文化;建立战略治理;确定患者就医流程框架;进行广泛且灵活的利益相关者咨询;并通过路线图文档使计划正式化。每个促成因素的关键行动将这些理念转化为活动。

结论

跨专科的合作文化有助于制定涵盖患者全程就医过程的综合服务计划。ISPT为克服针对需要跨学科护理的疾病和病症的传统孤立式服务规划方法提供了蓝图。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/753a0443045b/ijic-25-2-8976-g4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/3126a2bc1413/ijic-25-2-8976-g1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/be785c031bb7/ijic-25-2-8976-g2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/56a3d5fbdbce/ijic-25-2-8976-g3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/753a0443045b/ijic-25-2-8976-g4.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/3126a2bc1413/ijic-25-2-8976-g1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/be785c031bb7/ijic-25-2-8976-g2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/56a3d5fbdbce/ijic-25-2-8976-g3.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/72da/12023144/753a0443045b/ijic-25-2-8976-g4.jpg

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