Wu Suqing, Liu Yukun, Ruan Mengqi, Chen Siyu, Xie Xiao-Yun
School of Management, Zhejiang University, 866 Yuhangtang Road, Hangzhou, 310058, People's Republic of China.
Sci Rep. 2025 Apr 29;15(1):15105. doi: 10.1038/s41598-025-98385-2.
In a series of four online experimental studies (total N = 3,562), we investigated the performance augmentation effect and psychological deprivation effect of human-generative AI (GenAI) collaboration in professional settings. Our findings consistently demonstrated that collaboration with GenAI enhanced immediate task performance. However, this performance augmentation effect did not persist in subsequent tasks performed independently by humans. Importantly, transitioning from collaboration with GenAI to solo work led to an increased sense of control of human workers, and was also accompanied by significant decreases in intrinsic motivation and increases in feelings of boredom. These results highlight the complex dual effects of human-GenAI collaboration: It enhances immediate task performance but can undermine long-term psychological experiences of human workers.
在一系列四项在线实验研究（总样本量N = 3562）中，我们调查了在专业环境中人类与生成式人工智能（GenAI）协作的绩效提升效应和心理剥夺效应。我们的研究结果一致表明，与GenAI协作可提高即时任务绩效。然而，这种绩效提升效应在人类随后独立完成的任务中并未持续存在。重要的是，从与GenAI协作过渡到独自工作会导致人类工作者的控制感增强，同时内在动机显著下降，无聊感增加。这些结果凸显了人类与GenAI协作的复杂双重效应：它提高了即时任务绩效，但可能会损害人类工作者的长期心理体验。
