Pham Minh, Nguyen LanAnh Thuy, Nguyen Anh Tram Tuong, Nguyen Anh Van
Faculty of Business Administration, Ho Chi Minh City Open University, Ho Chi Minh City, Vietnam.
School of Advanced Study, Ho Chi Minh City Open University, Ho Chi Minh City, Vietnam.
Sci Rep. 2025 Jul 1;15(1):21569. doi: 10.1038/s41598-025-09076-x.
In the context of increasing incivility in university environments, especially in Asian countries such as Vietnam, this study was conducted to clarify the mechanism of incivility's influence on students' academic performance from the conservation of resources theory perspective. The study constructed a mediation-moderation model in which psychological distress and perceived peer support played mediating roles, and psychological capital was a moderator. Data were collected from 266 university students in Vietnam and analyzed using the PLS-SEM method. The results showed that incivility had a direct negative impact on academic performance, while this impact increased through psychological distress and was mitigated by the presence of perceived peer support. In addition, psychological capital played a moderating role in the relationship between incivility and psychological distress, suggesting a protective role for individual psychology in stressful situations. However, psychological capital did not moderate the relationship between perceived peer support and academic performance. The study contributes to COR theory in the context of higher education and suggests interventions to mitigate the negative effects of incivility and enhance student learning outcomes.
在大学环境中不文明行为日益增多的背景下，尤其是在越南等亚洲国家，本研究旨在从资源保存理论的角度阐明不文明行为对学生学业成绩影响的机制。该研究构建了一个中介调节模型，其中心理困扰和感知到的同伴支持起中介作用，心理资本起调节作用。数据收集自越南的266名大学生，并采用偏最小二乘结构方程模型（PLS-SEM）方法进行分析。结果表明，不文明行为对学业成绩有直接负面影响，而这种影响通过心理困扰增强，并因感知到的同伴支持而减轻。此外，心理资本在不文明行为与心理困扰的关系中起调节作用，表明个体心理在压力情境中的保护作用。然而，心理资本并未调节感知到的同伴支持与学业成绩之间的关系。该研究对高等教育背景下的资源保存理论做出了贡献，并提出了减轻不文明行为负面影响和提高学生学习成果的干预措施。
