Tremblay Melanie, Hamel Christine, Viau-Guay Anabelle, Giroux Dominique
École Nationale d'Administration Publique, 555, boulevard Charest Est, Québec, QC, G1K 9E5, Canada, 1 4186413000.
Department of Teaching and Learning Studies, Centre de recherche et d'intervention sur la réussite scolaire, Laval University, Québec, QC, Canada, Québec, QC, Canada.
JMIR Hum Factors. 2025 Aug 27;12:e70772. doi: 10.2196/70772.
Co-design is recognized for its potential to enhance the usability of products through active user participation. However, participation alone does not guarantee the effectiveness of the resulting product. Understanding participants' engagement during co-design activities can provide valuable insights into their motivations, concerns, and contributions, which are critical to achieving successful outcomes.
This study aims to analyze participant engagement in a digital health co-design parent project focusing on developing a tool to facilitate support-seeking for elderly caregivers.
The parent project included 74 participants from 3 categories: caregivers, health care and social service professionals, and community workers. Testimonies for this study were collected from 20 participants using the self-confrontation interview methodology. Engagement was analyzed qualitatively using the course-of-action framework. The engagements were organized into emergent themes. The analysis focused on variations in engagement patterns across participant categories and sessions.
A total of 3 themes of engagement were identified: tool design, participant needs, and contextual situations. Engagement was distributed similarly across themes, except for community workers, who were more focused on needs (52/94, 42%) than tool design (25/62, 20%). There was significant variation in engagement over sessions, with tool design being more prominent during specific sessions (co-design sessions CoD5, CoD7, and CoD8) and less important during others (CoD4, AC2 [advisory committee session], CoD6, and AC3). Activities directly tied to design tasks significantly enhanced engagement with tool design. These results underscore the influence of activity types in shaping participants' focus and involvement.
This study highlights the role of affordances in co-design activities to balance engagement across design, collaboration, and participation dimensions. By strategically leveraging affordances, future co-design projects can optimize engagement and ensure more effective outcomes.
协同设计因其通过用户积极参与提高产品可用性的潜力而受到认可。然而，仅靠参与并不能保证最终产品的有效性。了解参与者在协同设计活动中的参与情况，可以为他们的动机、关注点和贡献提供有价值的见解，这对于取得成功的结果至关重要。
本研究旨在分析参与一个数字健康协同设计母项目的情况，该项目专注于开发一种工具，以方便老年护理人员寻求支持。
母项目包括来自三类人群的74名参与者：护理人员、医疗保健和社会服务专业人员以及社区工作者。本研究的证词是通过自我对抗访谈方法从20名参与者那里收集的。使用行动过程框架对参与情况进行定性分析。参与情况被组织成新出现的主题。分析重点是不同参与者类别和会议期间参与模式的变化。
共确定了3个参与主题：工具设计、参与者需求和背景情况。除了社区工作者，参与情况在各主题中的分布相似，社区工作者更关注需求（52/94，42%）而非工具设计（25/62，20%）。不同会议期间的参与情况存在显著差异，工具设计在特定会议（协同设计会议CoD5、CoD7和CoD8）中更为突出，而在其他会议（CoD4、AC2[咨询委员会会议]、CoD6和AC3）中则不太重要。与设计任务直接相关的活动显著增强了对工具设计的参与。这些结果强调了活动类型对塑造参与者关注点和参与度的影响。
本研究强调了可供性在协同设计活动中的作用，以平衡设计、协作和参与维度的参与度。通过战略性地利用可供性，未来的协同设计项目可以优化参与度并确保更有效的结果。
