Akter Salma, Bhattacharjee Suchismita
Division of Interior Design, University of Oklahoma, Norman, OK 73019, USA.
Int J Environ Res Public Health. 2025 Aug 19;22(8):1298. doi: 10.3390/ijerph22081298.
Public libraries serve as vital community hubs that foster engagement, empowerment, and education, particularly for vulnerable populations, including refugee children and families. This study examines how Oklahoma's public libraries contribute to refugee resilience and identifies challenges they face in providing these essential services. Using a qualitative method approach, including 20 semi-structured interviews with library staff, questionnaire surveys, and observations conducted across three Oklahoma library systems (Metropolitan, Pioneer, and Tulsa City-County) the study explored programs, services, and strategies that support refugee adaptation and integration. Findings reveal that libraries excel in three key areas: cognitive services (language literacy, digital access, educational resources), socio-cultural services (community building, cultural exchange), and physiological services (safe spaces, welcoming environments). These services contribute to building human, social, and economic capital, with human capital consistently ranked as most crucial for refugee resilience. However, libraries face significant challenges, with language barriers, program gaps, and outreach limitations being the most prevalent obstacles. Additional barriers include facility constraints, transportation difficulties, resource limitations, and privacy concerns. The study proposes nine comprehensive guidelines for creating sustainable pathways to refugee resilience through enhanced library services, emphasizing proactive community engagement, staff training, multilingual resources, advocacy, strategic partnerships, tailored programming, transportation solutions, cultural competence, and welcoming environments. This study contributes to understanding how public libraries can function as inclusive institutions that support refugee children's successful integration and development in their new communities.
公共图书馆是重要的社区枢纽,促进人们的参与、赋权和教育,特别是对包括难民儿童和家庭在内的弱势群体。本研究考察了俄克拉荷马州的公共图书馆如何促进难民的适应能力,并确定了它们在提供这些基本服务时所面临的挑战。该研究采用定性研究方法,包括对图书馆工作人员进行20次半结构化访谈、问卷调查,以及在俄克拉荷马州的三个图书馆系统(大都会、先锋和塔尔萨市县)进行观察,探讨了支持难民适应和融入的项目、服务和策略。研究结果表明,图书馆在三个关键领域表现出色:认知服务(语言素养、数字接入、教育资源)、社会文化服务(社区建设、文化交流)和生理服务(安全空间、友好环境)。这些服务有助于建立人力、社会和经济资本,其中人力资本一直被认为是难民适应能力的最关键因素。然而,图书馆面临着重大挑战,语言障碍、项目差距和推广限制是最普遍的障碍。其他障碍包括设施限制、交通困难、资源限制和隐私问题。该研究提出了九条全面的指导方针,通过加强图书馆服务为实现难民适应能力创造可持续途径,强调积极的社区参与、工作人员培训、多语言资源、宣传、战略伙伴关系、量身定制的项目、交通解决方案、文化能力和友好环境。本研究有助于理解公共图书馆如何作为包容性机构,支持难民儿童在新社区中的成功融入和发展。